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- Tasks: Lead housekeeping operations and maintain luxury standards in a prestigious hotel.
- Company: The WestDill Mayfair Hotel, part of the Colbert Collection.
- Benefits: Global career opportunities, training programmes, and exclusive hotel discounts.
- Other info: Embrace diversity with a multicultural team and make a positive impact.
- Why this job: Join a dynamic team and shape exceptional guest experiences in a historic setting.
- Qualifications: Experience in luxury hospitality and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Set in the heart of Mayfair and housed within a distinguished Grade II listed building on Piccadilly, the hotel brings new life to a historic landmark through a refined, intimate hospitality experience. Here, classical architecture meets contemporary culture. Designed for travelers drawn to culinary excellence, visual arts and genuine social connection, The WestDill offers a discreet retreat moments from London’s most iconic addresses.
For the opening of The WestDill Mayfair Hotel London, Colbert Collection, we are seeking a dedicated Housekeeping Manager to set and maintain outstanding housekeeping standards in line with London’s luxury hospitality expectations.
Key Duties & Responsibilities- Lead and oversee housekeeping and laundry operations, ensuring consistently high standards of cleanliness, safety and presentation throughout the hotel.
- Ensure compliance with brand standards as well as health, safety and hygiene regulations across all guest and back‑of‑house areas.
- Plan staffing levels, support departmental budgeting and monitor costs to ensure efficient and responsible use of resources.
- Lead, motivate and develop the housekeeping team, fostering engagement, performance and continuous improvement.
- Work closely with Front Office and other departments to deliver seamless guest experiences and manage feedback or service issues proactively.
- Oversee inventory, linen, uniforms, amenities, equipment and supplier coordination to maintain quality and operational efficiency.
- Drive continuous improvement of housekeeping standards, processes and ways of working, with a strong focus on detail, consistency and guest perception.
- Proven experience as Housekeeping Manager or Assistant Housekeeping Manager in the luxury hospitality segment.
- Strong understanding of luxury service standards, attention to detail and guest‑centric quality expectations.
- Demonstrated leadership experience managing and developing multicultural housekeeping teams.
- Solid knowledge of health, hygiene and safety regulations, including best practices in luxury hotel operations.
- Strong organizational and planning skills with cost awareness and budget understanding.
- Excellent communication and coordination skills; ability to work closely with Front Office and operational departments.
- Worldwide experience – diversity of 150 different nationalities.
- Career development opportunities full of national and international challenges.
- Wide range of training programmes to enhance your skills.
- Wellbeing initiatives, including flexible working conditions.
- Team member recognition programmes, including Memorable Dates.
- Ability to make a difference through our sustainability programme and volunteering initiatives.
- Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.
Housekeeping Manager (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection employer: Minor Hotels Europe & Americas
Contact Detail:
Minor Hotels Europe & Americas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Manager (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories that highlight your leadership skills and attention to detail, as these are key in a Housekeeping Manager role.
✨Tip Number 3
Research the hotel! Before any interview, dive into The WestDill Mayfair Hotel's values and culture. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us that you're keen on joining our team at Minor Hotels, which is always a bonus!
We think you need these skills to ace Housekeeping Manager (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences align with our commitment to luxury service and guest satisfaction.
Highlight Your Leadership Skills: As a Housekeeping Manager, you'll be leading a team. Make sure to showcase your leadership experience and how you've motivated teams in the past. We’re looking for someone who can inspire and develop others!
Be Detail-Oriented: Attention to detail is key in housekeeping. Use your application to demonstrate your understanding of cleanliness standards and how you’ve maintained them in previous roles. We appreciate candidates who are meticulous!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Minor Hotels Europe & Americas
✨Know Your Standards
Before the interview, brush up on luxury hospitality standards and the specific expectations for housekeeping at The WestDill. Familiarise yourself with their brand values and how they translate into daily operations. This will show that you’re not just interested in the role, but also in maintaining their high standards.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed a multicultural team in previous roles. Think about specific challenges you faced and how you motivated your team to overcome them. This will demonstrate your ability to foster engagement and performance, which is crucial for the Housekeeping Manager position.
✨Understand Health and Safety Regulations
Make sure you’re well-versed in health, hygiene, and safety regulations relevant to luxury hotels. Be ready to discuss how you’ve implemented these standards in past roles and how you plan to ensure compliance at The WestDill. This knowledge will highlight your commitment to guest safety and operational excellence.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since the role requires close collaboration with other departments, think of examples where effective communication led to improved guest experiences. This will showcase your ability to work seamlessly with Front Office and other teams, which is key for success in this role.