At a Glance
- Tasks: Lead housekeeping operations and maintain luxury standards in a prestigious hotel.
- Company: The WestDill Mayfair Hotel, part of the Colbert Collection.
- Benefits: Global career opportunities, training programmes, and exclusive hotel discounts.
- Other info: Embrace diversity with a team from 150 nationalities and enjoy flexible working conditions.
- Why this job: Join a dynamic team and shape exceptional guest experiences in a historic setting.
- Qualifications: Experience in luxury hospitality and strong leadership skills required.
The predicted salary is between 35000 - 45000 £ per year.
Set in the heart of Mayfair and housed within a distinguished Grade II listed building on Piccadilly, the hotel brings new life to a historic landmark through a refined, intimate hospitality experience. Here, classical architecture meets contemporary culture. Designed for travelers drawn to culinary excellence, visual arts and genuine social connection, The WestDill offers a discreet retreat moments from London’s most iconic addresses. Returning from the city, guests find an elegant gathering place where heritage, craftsmanship and conviviality come together with a modern expression of Mayfair, shaped by history and enlivened by conversation.
For the opening of The WestDill Mayfair Hotel London, Colbert Collection, we are seeking a dedicated Housekeeping Manager to set and maintain outstanding housekeeping standards in line with London’s luxury hospitality expectations.
Key Duties & Responsibilities- Lead and oversee housekeeping and laundry operations, ensuring consistently high standards of cleanliness, safety and presentation throughout the hotel.
- Ensure compliance with brand standards as well as health, safety and hygiene regulations across all guest and back‑of‑house areas.
- Plan staffing levels, support departmental budgeting and monitor costs to ensure efficient and responsible use of resources.
- Lead, motivate and develop the housekeeping team, fostering engagement, performance and continuous improvement.
- Work closely with Front Office and other departments to deliver seamless guest experiences and manage feedback or service issues proactively.
- Oversee inventory, linen, uniforms, amenities, equipment and supplier coordination to maintain quality and operational efficiency.
- Drive continuous improvement of housekeeping standards, processes and ways of working, with a strong focus on detail, consistency and guest perception.
- Proven experience as Housekeeping Manager or Assistant Housekeeping Manager in the luxury hospitality segment.
- Strong understanding of luxury service standards, attention to detail and guest‑centric quality expectations.
- Demonstrated leadership experience managing and developing multicultural housekeeping teams.
- Solid knowledge of health, hygiene and safety regulations, including best practices in luxury hotel operations.
- Strong organizational and planning skills with cost awareness and budget understanding.
- Excellent communication and coordination skills; ability to work closely with Front Office and operational departments.
At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fueled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:
- Worldwide experience – diversity of 150 different nationalities.
- Career development opportunities full of national and international challenges.
- Wide range of training programmes to enhance your skills.
- Wellbeing initiatives, including flexible working conditions.
- Team member recognition programmes, including Memorable Dates.
- Ability to make a difference through our sustainability programme and volunteering initiatives.
- Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.
Housekeeping Manager (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection in City of Westminster employer: Minor Hotels Europe & Americas
Contact Detail:
Minor Hotels Europe & Americas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Manager (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might have insights into The WestDill Mayfair Hotel. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for luxury hospitality shine through. Share stories about your experiences and how you’ve led teams to success in previous roles.
✨Tip Number 3
Be proactive! If you’re really keen on this role, consider visiting the hotel or reaching out directly to the hiring manager. A little initiative can go a long way in making you stand out from the crowd.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Minor Hotels family. Let’s make it happen!
We think you need these skills to ace Housekeeping Manager (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences align with our commitment to luxury service and guest satisfaction.
Highlight Your Leadership Skills: As a Housekeeping Manager, you'll be leading a team. Make sure to showcase your leadership experience and how you've motivated teams in the past. We’re looking for someone who can inspire and develop others!
Be Detail-Oriented: Attention to detail is key in housekeeping. Use your application to demonstrate your understanding of cleanliness standards and how you’ve maintained them in previous roles. We appreciate candidates who are meticulous!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Minor Hotels Europe & Americas
✨Know Your Standards
Familiarise yourself with luxury hospitality standards, especially those specific to The WestDill Mayfair Hotel. Be ready to discuss how you’ve maintained high cleanliness and presentation standards in your previous roles.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed multicultural teams. Highlight any specific challenges you faced and how you motivated your team to achieve outstanding results.
✨Understand the Importance of Collaboration
Be prepared to talk about your experience working closely with other departments, like Front Office. Share instances where your coordination improved guest experiences or resolved service issues effectively.
✨Demonstrate Cost Awareness
Brush up on your budgeting skills and be ready to discuss how you’ve managed resources efficiently in past roles. Mention any strategies you implemented to reduce costs while maintaining quality.