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- Tasks: Manage renewals and strengthen customer relationships in a dynamic hybrid role.
- Company: Leading analytics solutions provider with a focus on customer success.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Join a team that values customer relationships and drives impactful results.
- Qualifications: Fluent in German and English, with 3+ years in renewals or customer success.
- Other info: Collaborative environment with a strong emphasis on reducing churn.
The predicted salary is between 36000 - 60000 £ per year.
A leading analytics solutions provider is seeking a Senior Renewals Specialist to manage renewals and strengthen customer relationships. This hybrid role requires fluent German and excellent communication skills in English. The ideal candidate has over 3 years of experience in renewals or customer success within B2B SaaS environments and a track record of reducing churn.
Responsibilities include:
- Managing a portfolio
- Driving renewals
- Collaborating with teams to deliver value to customers
Senior Renewals Lead – German & English (EMEA) in Glasgow employer: Minitab
Contact Detail:
Minitab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Renewals Lead – German & English (EMEA) in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Renewals Lead role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of B2B SaaS and renewals strategies. We want you to showcase your experience in reducing churn and managing customer relationships effectively, so have some solid examples ready to share.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your commitment.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Senior Renewals Lead – German & English (EMEA) in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in renewals and customer success, especially in B2B SaaS. We want to see how you've reduced churn and strengthened customer relationships, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Renewals Lead role. We love seeing genuine enthusiasm for the position and how your skills align with our needs.
Show Off Your Language Skills: Since this role requires fluent German and excellent English, make sure to showcase your language proficiency. We appreciate candidates who can communicate effectively in both languages, so don’t forget to mention any relevant experiences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Minitab
✨Know Your Numbers
Before the interview, brush up on your metrics related to renewals and churn reduction. Be ready to share specific examples of how you've successfully managed a portfolio in the past, as this will demonstrate your expertise and impact.
✨Showcase Your Communication Skills
Since this role requires excellent communication in both German and English, practice articulating your thoughts clearly in both languages. Consider preparing a few key points about your experience that you can easily switch between languages for, showing your fluency and adaptability.
✨Understand the Company’s Value Proposition
Research the analytics solutions provider thoroughly. Understand their products, services, and customer base. This knowledge will help you tailor your responses and show how you can drive renewals and deliver value to their customers.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific renewal scenarios or customer challenges. Think through potential situations you might face in the role and prepare structured responses that highlight your problem-solving skills and customer-centric approach.
