21391 - Workplace Wellbeing Coordinator in York

This vacancy is only available to existing Civil Servant employees and employees of accredited non-departmental public bodies (NDPBs). Please review the "Eligibility" section before you apply.

General Information

• Salary: £37,417 - £39,214
• Working Pattern: Full Time, Part Time, Part Time/Job Share, Flexible Working
• Location: York
• Region: Yorkshire and the Humber
• Closing Date: 11-Sep-2026
• Post Type: Permanent
• Civil Service Grade: HEO
• Number of jobs available: 1
• Reserve List: 12 Months

Job Description

The post holder is responsible for leading and coordinating the delivery of the local workplace wellbeing strategy, ensuring trauma-informed, evidence-based and proactive wellbeing practices are embedded across the organisation. They will act as the dedicated on-site lead for wellbeing, coordinating peer support delivery, post-incident support pathways, preventative wellbeing activity, and staff engagement initiatives in line with national HMPPS priorities and standards.

The role provides specialist advice to the Governor, Senior Management Team, Line Managers and Staff, ensuring consistent, ethical and professional delivery of workplace wellbeing interventions, including peer support, TRiM, hot debriefs, reflective practice, induction and attendance-related support.

Job Summary

The Workplace Wellbeing Co-ordinator leads the implementation of the establishment’s Staff Wellbeing Plan, delivering both preventative and responsive wellbeing interventions. They will coordinate peer support programmes, ensure the quality and governance of wellbeing activity, collect data, report against national frameworks, and maintain strong working relationships with internal and external partners. They will deliver a professionalised wellbeing support offer that enhances staff morale, engagement, psychological safety and organisational culture.

Responsibilities, Activities and Duties

• Strategic Wellbeing Delivery: Lead the development, delivery and tracking of the establishment’s Wellbeing Strategy and annual Wellbeing Action Plan. Provide regular wellbeing insights to the SMT, highlighting risks, trends and recommendations for preventative action. Work with managers to identify local stressors and contribute to improvement plans that strengthen culture, engagement and retention. Promote inclusive, trauma-informed working practices, modelling behaviours that support a positive staff environment.
• Peer Support Programme: Lead, coordinate and quality-assure all peer support programmes within the establishment. Ensure peer support operates within national standards, scope, boundaries and ethical frameworks. Oversee recruitment, vetting, training, competency assessments and ongoing CPD for peer supporters. Provide or coordinate regular reflective practice and skills refresh opportunities for peer support volunteers. Maintain accurate, secure records of peer support activity in line with confidentiality and data protection requirements.
• Post-Incident Care and Trauma Response: Coordinate the post-incident support pathway, ensuring timely triage, contact, allocation and follow-up. Deliver or coordinate TRiM assessments as a qualified TRiM Practitioner and ensure appropriate planning of follow-up assessments. Lead delivery of hot debriefs and post-incident care activity in collaboration with operational colleagues. Maintain availability and oversight of peer support and TRiM rotas to ensure resilience and continuity. Provide trauma awareness advice to managers, HR and incident commanders.
• Training, Awareness and Capability-Building: Deliver Wellbeing Training Interventions, trauma-awareness sessions, Co-ordinate People Manager Essentials wellbeing components and induction for new starters. Co-deliver other estate relevant sessions, and/or specialist wellbeing training for small units/teams. Provide education on trauma-informed practice, psychological safety and supportive line management practices. Promote and explain external and internal support offers (e.g., OH, EAP, Staff Networks, Carers and Disability Passports etc).
• Attendance and HR Support: Work alongside HRBPs to provide guidance to line managers on attendance management, ensuring consistent, timely and supportive case progression. Support managers with return-to-work conversations, phased return planning, OH referrals and early intervention approaches. Provide wellbeing-centred advice to newly promoted managers on people-management responsibilities.
• Engagement, Communication and Local Staff Support: Act as the single point of contact for the wellbeing mailbox, ensuring timely, confidential and supportive responses. Coordinate wellbeing events, campaigns and the local wellbeing calendar. Strengthen staff relationships through presence, visibility, active listening and effective signposting support. Provide continuity during periods of manager absence or low staffing to maintain staff contact and support.
• Data, Reporting and Governance: Collect, analyse and report wellbeing activity data (including training delivery, incident support, peer support interactions and training). Provide required data to SSWLs, regional governance or national assurance mechanisms. Maintain local audit trails and documentation in line with policy. Identify good practice and share learning with other establishments to support national consistency. Engage in and help facilitate any evaluation projects.
• Partnership and Stakeholder Working: Maintain strong working relationships with SSWLs, HR, H&S, operational leaders, Staff Networks, EAP, OH, chaplaincy, healthcare and voluntary services. Ensure joined-up delivery between wellbeing functions, HR, safer custody, Equalities and People function activity. Actively participate in wellbeing networks, CPD and national or regional wellbeing communities of practice.

Behaviours

• Communicating and Influencing
• Developing Self and Others
• Managing a Quality Service
• Working Together

Experience

• Strong organisational, planning and prioritisation skills.
• Experience delivering presentations, training or group facilitation.
• Experience of managing sensitive information and maintaining confidentiality.
• Experience in analysing information to inform decision-making and improvement.

Technical Requirements

• Excellent communication and interpersonal skills.
• Ability to facilitate sensitive, trauma informed discussions.
• Proficient in Microsoft Office.
• Willingness to undertake (and maintain) required wellbeing, TRiM and peer support training.

Additional Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.