At a Glance
- Tasks: Provide essential admin support to ensure secure record keeping for prisoners’ files.
- Company: Join the Ministry of Justice, committed to safeguarding and promoting welfare.
- Benefits: Enjoy flexible working, generous holidays, and training opportunities.
- Other info: Hybrid working options available, with excellent career development prospects.
- Why this job: Make a difference while developing your skills in a supportive environment.
- Qualifications: Strong organisational skills and a commitment to teamwork.
The predicted salary is between 24000 - 28000 € per year.
All staff have a responsibility to safeguard and promote the welfare of children. The post holder must undertake the appropriate level of training and be responsible for ensuring that they understand and work within the safeguarding policies of the organisation. The role is an administrative support position in an establishment. The job holder will provide administrative support to ensure the safe and secure keeping of prisoners’ files, past and present, and to action requests in a timely manner to aid effective record keeping in line with local procedures. This is a non‑operational job with no line management responsibilities.
Responsibilities, Activities and Duties
- Undertake filing on a daily basis to provide effective record keeping in line with local procedures.
- Request and receive information/records from other establishments.
- Store records appropriately; forward the back record or abscond record to the requesting establishment in a timely manner.
- Send, collect and distribute faxes to appropriate staff.
- Deliver and collect post where appropriate.
- Maintain the filing system of the previous year’s files so they are moved to archive and the oldest archive year’s files are sent for destruction in accordance with required standards (e.g. data protection).
- Provide administrative assistance in area of work.
- Maintain accurate filing system for area of work.
- Respond to queries relating to area of work, redirecting where required.
Behaviours
- Developing Self and Others
- Communicating and Influencing
- Working Together
- Managing a Quality Service
Working arrangements & Further Information
The MoJ offers hybrid working arrangements where business need allows. This is an informal, non‑contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home (this role can only be worked in the UK). Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. Standard full‑time working hours are 37 hours per week, excluding unpaid breaks. Part‑time, flexible and job‑sharing arrangements are considered where they meet the demands of the role and business needs.
Benefits
- Bank, public and privilege holidays: entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays.
- Pension: choice of two pension schemes.
- Season Ticket Advance: after two months’ service, eligible to apply for a season ticket advance for travel between home and work.
- Training and development opportunities, including Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti‑Bullying Programmes.
Equality, Diversity and Inclusion (EEI) Information
- Disability Confident employer: interview offered to disabled candidates who meet the minimum selection criteria.
- Recruitment process: If you feel the recruitment process has breached principles, you can raise a formal complaint to the Civil Service Commission.
- Veteran initiative: guaranteed interview scheme for eligible former members of the Armed Forces.
- Redeployment Interview Scheme: opportunities for those at risk of redundancy.
- Civil Service Nationality Rules: UK nationals; Republic of Ireland nationals; Commonwealth countries right to work; EU/Switzerland/Norway/Iceland/Liechtenstein and family members with settled or pre‑settled status; individuals with limited leave to remain or indefinite leave to remain eligible under EUSS; Turkish nationals and certain family members.
Support Services Administrator - Full Time in Wotton-under-Edge employer: Ministry of Justice
The Ministry of Justice is an excellent employer, offering a supportive work culture that prioritises the welfare of its staff and the communities they serve. With flexible working arrangements, comprehensive training opportunities, and a commitment to equality and diversity, employees can thrive in their roles while contributing to meaningful public service. The organisation's focus on professional development ensures that all staff have the chance to grow and advance their careers within a dynamic and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Support Services Administrator - Full Time in Wotton-under-Edge
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in administrative roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative support. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed records or improved filing systems in the past. This will demonstrate your ability to handle the responsibilities of the Support Services Administrator role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Support Services Administrator - Full Time in Wotton-under-Edge
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Support Services Administrator role. We want to see how you can contribute to our mission, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand your qualifications and fit for the role.
Show Your Enthusiasm:Let your passion for the role shine through in your application! We love candidates who are excited about the opportunity to support our work and contribute to the welfare of children. A little enthusiasm goes a long way!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ministry of Justice
✨Know Your Safeguarding Policies
Make sure you understand the safeguarding policies of the organisation. Familiarise yourself with how these policies apply to the role of a Support Services Administrator, as this will show your commitment to promoting the welfare of children during the interview.
✨Demonstrate Your Organisational Skills
Since the role involves maintaining accurate filing systems and record keeping, be prepared to discuss your organisational skills. Bring examples of how you've successfully managed files or records in previous roles, highlighting your attention to detail and ability to follow procedures.
✨Prepare for Administrative Scenarios
Think about common administrative tasks you might face in this role, such as handling requests for information or managing post. Be ready to explain how you would approach these tasks efficiently and effectively, showcasing your problem-solving skills.
✨Show Your Team Spirit
This position requires working together with others, so be prepared to discuss your experience in teamwork. Share examples of how you've collaborated with colleagues to achieve a common goal, and emphasise your communication skills and willingness to support others.
