Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide essential admin support and customer service in a busy court environment.
- Company: Join HM Courts & Tribunals Service, dedicated to delivering justice.
- Benefits: Flexible working options, competitive salary, and opportunities for career development.
- Why this job: Make a real difference in people's lives while supporting the justice system.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Dynamic role with potential for part-time and flexible working arrangements.
The predicted salary is between 28800 - 43200 £ per year.
Proud to serve. Proud to keep justice going. Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
Crown Court Admin Officers are responsible for management of criminal digital files in preparation for hearings involving correspondence and general enquiries. The Crown office handles enquiries from criminal justice agencies, solicitors, barristers and the public via post, email, telephone and face to face. Deal with a full range of serious criminal work as well as management of jurors. You will be assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. The successful candidate will fulfil the role of the Jury Officer. The post holder will be responsible for the jury management for all 3 crown court sites, Worcester, Hereford and Redditch. The post holder must be able to adapt to change, and have excellent organisation and communication skills.
With a friendly and approachable manner, you’ll have excellent attention to detail and good written and verbal communication skills. You have a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a busy environment and helping court users navigate the justice system.
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. Applications for part-time working would be considered however due to the nature of the role the minimum hours would be 30 hours per week over 4 days.
14516 - Administrative Officer - Worcester employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 14516 - Administrative Officer - Worcester
✨Tip Number 1
Get to know the HMCTS and its values. When you’re in that interview, show us how your passion for public service aligns with what we do. Research our mission and think about how you can contribute to making a difference in people’s lives.
✨Tip Number 2
Practice your communication skills! Since this role involves dealing with court users and various stakeholders, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your organisational skills! We want to see how you manage your time and prioritise tasks. Think of examples from your past experiences where you successfully juggled multiple responsibilities and be ready to share them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the HMCTS team and contributing to the justice system.
We think you need these skills to ace 14516 - Administrative Officer - Worcester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of an Administrative Officer. We want to see how you can contribute to delivering justice and supporting court users.
Show Off Your Communication Skills: Since this role involves a lot of interaction with court users and colleagues, it’s essential to demonstrate your excellent written and verbal communication skills. Use clear and concise language in your application to reflect this.
Highlight Your Organisational Skills: As an Admin Officer, you'll need to juggle multiple tasks. Be sure to showcase your ability to organise your time effectively and prioritise tasks in your application. We love seeing examples of how you've managed busy workloads in the past!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, so don’t hesitate!
How to prepare for a job interview at Ministry of Justice
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administrative Officer at HMCTS. Familiarise yourself with the court system and the specific duties related to jury management and customer service. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with court users and colleagues, be prepared to demonstrate your excellent verbal and written communication skills. Think of examples from your past experiences where you effectively handled enquiries or resolved issues, as this will highlight your ability to provide proactive support.
✨Emphasise Your Organisational Skills
The job requires strong organisational abilities, so come ready to discuss how you manage your time and prioritise tasks. Share specific strategies or tools you use to stay organised, especially in busy environments, as this will reassure the interviewers that you can handle the demands of the role.
✨Be Adaptable and Open to Change
Given the dynamic nature of the court environment, it's crucial to convey your adaptability. Prepare to discuss situations where you've successfully navigated change or tackled unexpected challenges. This will demonstrate your readiness to thrive in a fast-paced setting and contribute positively to the team.
