HMP Styal - Operational Prisoner Offender Manager in Wilmslow

All staff have a responsibility to safeguard and promote the welfare of children. The post holder must undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

Overview of the job

The job holder will contribute to and lead the management and assessment of selected low to medium risk prisoners and prepare, implement, review and evaluate their sentence plans with them. The job holder will build effective, appropriate and supportive relationships with prisoners, with the aim of reducing re‑offending. The job holder will act in a supportive role only to probation officers in the case management of medium to high risk prisoners. The job holder will have undergone selection and additional training to carry out this specialist delivery job as a Prison Offender Manager to prisoners. This is an operational job with no line management responsibilities but with supervisory responsibilities when required.

Summary

• Supervise, manage and control prisoners decently, safely and securely whilst carrying out all activities.
• Understand, apply and conform to national and local policies.
• Establish, develop and maintain professional relationships with prisoners and staff.
• Maintain and update systems in line with local agreements.
• Prepare relevant documentation to managers for verification/quality checking purposes.
• Attend and contribute to relevant meetings as required.
• Exercise the powers of a Constable.
• Conduct searches on prisoners, staff and visitors as required.
• Undertake ‘first on scene’ incident response.
• Provide information and advice to other criminal justice agencies and partner organisations.
• Supervise offenders during custodial sentences.
• Contribute to the management of risk.
• Work with other agencies and groups to prevent reoffending and meet the needs of victims and offenders.

Responsibilities, Activities and Duties

• Undertake the full range of offender management tasks for low to medium risk cases.
• Support probation officers in the case management of high risk prisoners when required.
• Participate in all relevant processes in the prison such as ACCT and violence reduction/anti‑bullying for those within the caseload, if applicable.
• Act as the ACCT Case Manager for individuals when appropriate.
• Interview prisoners within prescribed timescales.
• Set and review targets with prisoners and update case management notes on PNOMIS or relevant IT systems.
• Use the Offender Assessment System (OASys) to identify risks and manage offenders appropriately.
• Obtain further information from outside agencies to complete a comprehensive OASys report.
• Lead the sentence planning meeting to prepare and review appropriate plans.
• Coordinate activities within the sentence plan through liaison with prisoners and other departments and agencies.
• Encourage and support prisoners to participate in education, interventions and workshops as defined within the sentence plan.
• Develop strategies to assist prisoners to overcome reluctance to attend.
• Provide professional advice and assessment, including written reports to criminal justice agencies and partner organisations.
• Liaise with Community Offender Managers regarding Release on Temporary Licence (ROTL) and Home Detention Curfew (HDC).
• Make recommendations to the Governor on suitability for early release.
• Inform relevant agencies of release dates and address of prisoners considered a risk on release.
• Support Community Offender Managers with the delivery of plans to enable recalled prisoners to be re‑released.
• Complete all paperwork for the cases, including life and ISP specific paperwork in line with relevant policies, standards and set timescales.
• Highlight any prisoner who gives significant concerns by their behaviour to the Heads of Offender Management or Orderly Officer.
• Contribute to and attend Multi‑Agency Public Protection Arrangements (MAPPA) Boards and work with all relevant external agencies to protect the public when releasing prisoners under MAPPA.
• Liaise with the Foreign National Department or UK Border Agency regarding foreign national prisoners, as appropriate.
• Instigate public protection child contact checks and share relevant safeguarding information with authorities.
• Undertake the role of the resettlement advisor for prisoners in the specific caseload.
• Work collaboratively with colleagues and maintain effective team relationships, in particular with Key Workers.
• Demonstrate pro‑social modelling skills by consistently reinforcing pro‑social behaviour and attitudes and challenging anti‑social behaviour and attitudes.
• Use computer‑based systems to produce, update and maintain records and other documentation within agreed timescales.
• Work within the aims and values of HMPPS.

Other tasks

• Exercise the powers of a Constable.
• Conduct searches on prisoners, staff and visitors as required.
• Undertake external escorts.
• Undertake ‘first on scene’ incident response.
• Maintain and update systems in line with local agreements.
• Prepare relevant documentation for managers for verification/quality checking purposes.
• Attend and contribute to relevant meetings as required.
• Complete and update Personal Emergency Evacuation Plan.
• Establish, develop and maintain professional relationships with prisoners and staff.
• Understand and comply with national/local policies and legislation.

Supervising Officer (SO) duties

• Safe, Decent and Secure Operations
• Special Unit Category A Escorts Regime

Required Ability and Qualifications

• Ability to analyse complex information to make assessments and decisions.
• Ability to communicate clearly verbally and in writing with offenders, professionals, and at hearings such as Parole Boards.
• Ability to empathise constructively with people from diverse backgrounds.
• Complete all mandatory training as required to support the job role.
• Successful completion of POELT and probation period.
• Custodial Care National Vocational Qualification (NVQ) 3.
• Trained in restraint techniques.
• When transferring to a Young Persons establishment, successfully undertake an assessment to demonstrate suitability to work with young people.

Hours of Work (Unsocial Hours) Allowances

37 hour working week (standard). The role requires working regular unsocial hours; a 17% payment will be paid in addition to basic pay to recognise this. Unsocial hours are those hours outside 0700‑1900hrs Monday to Friday and include evenings, nights, weekends and Bank/Public holidays.

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non‑contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home (this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working and arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to an MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office.

Bank, Public and Privilege Holidays

You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment.

Pension

The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

HMPPS is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so.

Season Ticket Advance

After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer‑period season ticket for travel between home and your place of work.

Training

HMPPS is committed to staff development and offers a range of training and development opportunities including equality and diversity, dealing with challenging behaviour, suicide prevention and anti‑bullying programmes. All staff receive security and diversity training and an individual induction programme into their new roles.

Equal Opportunities and Nationality Rules

These roles are open to the following groups:

• UK nationals
• Nationals of the Republic of Ireland
• Nationals of Commonwealth countries who have the right to work in the UK
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre‑settled status under the European Union Settlement Scheme (EUSS) or who have made a valid application for settled or pre‑settled status under the EUSS.
• Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020.
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service.