The post holder will be expected to manage and lead staff within the operational area to the required standard, and will offer support and cover to other teams/functions during periods of absence. In line with NPS policies and procedures, the post holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
Responsibilities
- To provide effective management and leadership to the team
- To be accountable for the quality delivery of good practice and team performance improvement within policy and national standards
- To ensure that all team resources, including interventions, are deployed cost effectively and provide best value in terms of both budget control and realising the organisation\'s strategic aims
- To ensure that staff can efficiently and effectively meet the requirements of the NPS\' contract with HMPPS, Community Rehabilitation Companies (CRC) and local business plans as required
- To access, interpret, analyse and apply performance data pro-actively in order to maximise LDU/team performance, evaluate practice and deliver organisational aims
- To proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters
- To ensure that offender managers manage risk appropriately, and meet all public protection standards and targets
- To contribute directly to public protection through multi-agency arrangements and individual casework review, discussion and feedback
- To promote a culture of innovation and continuous improvement to service delivery
- To manage financial resources for your area of responsibility as required by your Head of Operational Function and in line with HMPPS financial regulations and policies
- To provide a leading role and direction in work with partners and key stakeholders, and represent the NPS as appropriate to the role
- To facilitate effective communication between the LDU/Operational Unit management team and internal and external partners
- To play an active part in the corporate management of the NPS as necessary, as a member of the LDU/Operational Unit Management Team
- To undertake specific areas of responsibility as delegated by the Head of Operational Function
- To demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
- To carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies
- To work within the aims and values of NPS and HMPPS
Qualifications
- Substantial experience with a proven record of good practice in a variety of settings (including offender risk assessment and management) as a Probation Officer or from working within another criminal justice agency or related work context
- Understanding of the role of the Probation Service in the Criminal Justice System and in a multi-disciplinary setting
- Knowledge and understanding of the factors which influence engagement with victims
- Experience of risk management and assessment, understanding of multi-agency risk assessment and management procedures
- Evidence of ability to evaluate practice
- Evidence of ability to provide a practice perspective on policy development
- Experience of working under pressure and fulfilling demanding deadlines
- Experience of working flexibly as a member of a team to achieve performance targets
- Experience of contributing to the provision of effective administration and information systems
- Demonstrable achievements in managing/supporting change and effecting improvements in quality and efficiency
- Able to demonstrate well developed IT skills, including evidence of ability to interpret and apply performance reports
- Experience of proactively championing diversity and inclusiveness both internally and externally
- Ability to implement the services health and safety policies
- An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh
Technical Requirements
- Probation Qualification Framework Graduate Diploma/ Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice
- Or a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007
- Diploma in Probation Studies, Diploma in Social Work (with Probation Option), CQSW (with Probation Option)
- And a qualification gained in England and Wales previously recognised as providing such eligibility
Benefits
- Annual Leave – 25 days on appointment, increasing to 30 days after five years\' service, plus public holidays
- Pension – Covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF)
- Training – Extensive range of training and development opportunities offered by the Ministry of Justice
- Networks – Employee‑run networks for minority ethnic origin, disabilities, caring responsibilities, women, LGBTQ+
Hybrid Working
Hybrid Working arrangements will be available where business need allows. This informal, non‑contractual form of flexible working blends working from your base location, different MoJ sites and/or from home. Arrangements will be discussed and agreed with the successful candidate(s).
