At a Glance
- Tasks: Be the friendly face of the court, assisting users and ensuring smooth operations.
- Company: Join the Ministry of Justice, a key player in the UK's legal system.
- Benefits: Enjoy flexible working, generous leave, and professional development opportunities.
- Other info: Hybrid work options available, with excellent career growth potential.
- Why this job: Make a real difference by supporting vulnerable individuals in a vital public service role.
- Qualifications: GCSE required; strong communication and organisational skills are essential.
The predicted salary is between 22096 - 22096 £ per year.
Overview
Role: Usher
Employer: Ministry of Justice
Location: Hybrid work in Sheffield, United Kingdom
Education: GCSE required
Region/Area: North East, Sheffield, S3 8PH
Job Type: Permanent; Full Time / Part Time / Job Share; Flexible Working
Salary: £22,096
Responsibilities
- Be the essential first point of contact for court users and assist the judiciary and administrative staff.
- Meet members of the public, including vulnerable witnesses and their legal representatives; prepare court/hearing rooms and complete documentation; help ensure the court runs efficiently.
- Carry out general clerical tasks to support HMCTS; work within a team with regular management support and manage your own time.
Your role and requirements
- Provide clear, calm, and professional assistance to court users; demonstrate effective communication and multi-tasking abilities.
- Demonstrate attention to detail in handling court documents and adapt to new software packages.
- Be comfortable with IT and capable of handling potentially challenging situations in a professional manner.
What you will need
- Friendly, approachable manner; strong communication skills; ability to prioritise and organise own workload.
- Willingness to travel occasionally to other courts (e.g., Doncaster Justice Centre) when required for cover.
- Eligibility to work in the UK and compliance with security and recruitment checks as part of Civil Service processes.
Working arrangements & Benefits
- Hybrid working arrangements where business need allows; minimum 60% of working time in an office.
- Standard full-time hours: 37 per week; part-time, flexible, and job-sharing patterns may be considered.
- Annual Leave: 25 days rising to 30 days after five years; additional leave options available.
- Employer pension, training and development opportunities, and access to employee networks.
Application & Selection
Interviews will be in person (27th August – 2nd September). Closing date: 24/07/2024, 23:55 hours. See supporting documentation for full job description and application guidance.
There is a great emphasis on Civil Service recruitment principles, diversity & inclusion, and policies such as flexible working and disability adjustments.
Nationality & Eligibility
- UK nationals; nationals of Ireland; Commonwealth nationals with right to work; EU/EEA/Swiss/UK families with settled or pre-settled status; individuals with certain leave to remain; Turkish nationals and eligible family members.
For more information on nationality rules, see GOV.UK guidance. This post may require security checks (BPSS/CTC/SC/DV) as part of appointment. Applicants with overseas residence may be considered under redeployment or special circumstances.
Note: This job description is for assessment purposes and may be subject to modification in line with MoJ terms and Civil Service reforms.
Usher in Sheffield employer: Ministry of Justice
The Ministry of Justice is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With flexible working arrangements and a commitment to diversity, employees can thrive in a dynamic environment while contributing to the efficient operation of the justice system in Sheffield. The role of Usher not only provides meaningful engagement with the public but also offers opportunities for training and development, ensuring a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Usher in Sheffield
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Ministry of Justice, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Ministry of Justice and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Usher in Sheffield
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Ministry of Justice and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Ministry of Justice
✨Get to Know Public Sector Values
Before your interview with Ministry of Justice, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Ministry of Justice.
