At a Glance
- Tasks: Support high-risk offenders in their rehabilitation and community reintegration.
- Company: Join the Probation Service, dedicated to public safety and offender support.
- Benefits: Starting salary of £26,475 with annual pay progression and career development opportunities.
- Other info: Work in a supportive team environment with diverse locations.
- Why this job: Make a real difference in people's lives while building a rewarding career.
- Qualifications: Empathy, patience, and strong organisational skills are essential.
The predicted salary is between 26475 - 37065 € per year.
Please note: This advert is for 1 x Full Time PSO. The campaign will be used to create a 12 month merit list, that may be utilised to fulfil future permanent, full-time/part-time PSO positions within an AP within locality of cluster.
Approved Premises (AP) provide critical community-based service to accommodate and closely supervise high-risk offenders on release from prison, for the purposes of public protection. AP are staffed 24 hours per day, with staff enforcing an overnight curfew, and other monitoring and reporting requirements. Probation Services Officers lead on the key interventions and rehabilitative activities with the resident group, working regular hours Monday to Friday but also covering at weekends as required. The provision of suitable accommodation on release is a key factor in reducing reoffending and supporting transition into the community.
Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. There are many reasons to join the Probation Service. What will yours be?
We’re looking for empathetic, patient, and organised people to join us in this varied role, which offers the chance to make a difference, gain new skills and build a rewarding career within the Probation Service. If this sounds like you, apply now.
Responsibilities
The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement.
Salary and progression
Starting salary will be £26,475. The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which, if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows. New entrants are expected to join on the minimum of the pay band. Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable.
Overview of the job and further information
The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement.
Right to work in the UK
You must have the right to work in the UK and Civil Service.
Skilled Worker visa changes
In accordance with current immigration rules, this role is not eligible for a new Skilled Worker visa. From 22 July 2025, the Government introduced changes to the eligibility criteria for Skilled Worker visas. HM Prison and Probation Service (HMPPS) cannot consider sponsoring you to work as a probation services officer unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your pre-employment checks and your eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. If you apply to be a probation services officer and you have not held a Skilled Worker visa prior to 22 July 2025, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. If your application is successful, you will need to ensure that you have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
Civil Service nationality rules
This guide is intended to assist departments with managing their responsibilities on nationality rules related to Civil Service recruitment.
About us
By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.
Successful applicants may be based at a wide variety of office, court, team, or prison locations within the Probation Service region. Allocations will be made according to business need.
15739 - Probation Service Officer - Quay House Approved Premises - Swansea (Wales) employer: Ministry of Justice
The Probation Service is an exceptional employer, offering a meaningful career where you can make a real difference in the community by supporting high-risk offenders in their rehabilitation journey. With a strong emphasis on professional development, employees benefit from annual pay progression and a supportive work culture that values empathy and teamwork. Located in Swansea, this role provides a unique opportunity to engage with diverse individuals while contributing to public safety and community well-being.
StudySmarter Expert Advice🤫
We think this is how you could land 15739 - Probation Service Officer - Quay House Approved Premises - Swansea (Wales)
✨Tip Number 1
Network like a pro! Reach out to current or former Probation Service Officers on LinkedIn or at local events. They can give you insider info about the role and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to offender management and rehabilitation. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your empathy and organisational skills during the interview. Share real-life examples of how you've helped others or managed complex situations, as these traits are key for a PSO.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace 15739 - Probation Service Officer - Quay House Approved Premises - Swansea (Wales)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Probation Service Officer. We want to see how you can contribute to our mission of public protection and rehabilitation.
Showcase Your Empathy:In your written application, emphasise your empathetic nature and ability to connect with people from diverse backgrounds. This is crucial for working effectively with high-risk offenders and helping them turn their lives around.
Be Clear and Concise:Keep your writing clear and to the point. Use straightforward language to convey your thoughts, as this reflects your organisational skills and ability to communicate effectively, which are key in this role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people and helps us get to know you better. We’re excited to see what you bring to the table!
How to prepare for a job interview at Ministry of Justice
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Probation Service Officer. Familiarise yourself with the key interventions and rehabilitative activities mentioned in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in making a difference.
✨Showcase Your Empathy and Organisation Skills
As this role requires empathy and organisation, prepare examples from your past experiences that highlight these traits. Think about situations where you've successfully managed challenging cases or supported individuals in need. Be ready to discuss how you can apply these skills in the context of working with high-risk offenders.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions during your interview. These might involve handling difficult situations with offenders or making decisions under pressure. Practice articulating your thought process and decision-making strategies, as this will showcase your ability to manage real-life challenges effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the environment aligns with your career goals.
