At a Glance
- Tasks: Lead site admin duties and ensure smooth operations at Bennett House.
- Company: Join a dynamic team in Stoke-on-Trent with a focus on efficiency.
- Benefits: Enjoy 25 days annual leave, pension scheme, and training opportunities.
- Other info: Great career growth potential and supportive work environment.
- Why this job: Make a real impact by coordinating site events and ensuring safety.
- Qualifications: Strong organisational skills and ability to manage multiple tasks.
The predicted salary is between 30000 - 40000 £ per year.
Position Overview: This role enables the holder to apply outstanding organisational skills to lead the site’s administrative duties, ensuring a smooth and efficient operation. The role is based at Bennett House, Stoke-on-Trent, and is a permanent, full‑time position.
Responsibilities:
- Lead all site administrative duties, including ownership of goods orders.
- Act as on‑site lead and point of contact for building support, raising issues with HQ functions such as IT and Facilities and ensuring timely resolution.
- Plan and coordinate regular maintenance and facility work, and use escalation channels to resolve both planned and unexpected issues.
- Support on‑boarding and off‑boarding activities, administer ID cards, building and system access, and organise health & safety inductions in line with HQ security policies.
- Organise and support site events, visits and meetings, arranging agendas and attendees.
- Manage and monitor Judgement Register room booking requests, ensuring equipment and resources are available.
- Local health & safety and fire & security lead: coordinate completion of the Fire and Incident Control Plan, Security Plan, regular inspections, site risk assessments, incident reporting and investigations, DSE assessments and Cardinus compliance.
- Ensure cleaning standards are met and that contract responsibilities are adhered to, raising escalations where appropriate.
- Serve as the first point of contact for security, carrying out regular inspections and ensuring contract compliance.
- Maintain relationships with internal operations teams, the Regional Facilities Manager, Regional Safety and Security Officer, County Court Manager and external contractors and suppliers, collecting and collating information for reporting purposes.
Benefits:
- Annual leave: 25 days on appointment, increasing to 30 days after five years of service.
- Public holiday pay and one privilege day.
- Pension scheme with a range of fund options.
- Training and development opportunities.
- Access to voluntary benefits, retail vouchers and discounts.
- Paid paternity, adoption and maternity leave.
- Free annual eye tests for computer screen users.
Operational Support Manager in Stoke-on-Trent employer: Ministry of Justice
At Bennett House in Stoke-on-Trent, we pride ourselves on being an exceptional employer that values organisational excellence and employee well-being. Our supportive work culture fosters professional growth through comprehensive training and development opportunities, while our generous benefits package, including increased annual leave and a robust pension scheme, ensures a rewarding work-life balance. Join us to be part of a team that prioritises collaboration, safety, and community engagement, making every day meaningful and impactful.
