Court Services Operations Specialist (Hybrid) in Stoke-on-Trent

Court Services Operations Specialist (Hybrid) in Stoke-on-Trent

Stoke-on-Trent Full-Time 31500 - 38500 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Provide high-quality telephone support to court users and handle sensitive information.
  • Company: Ministry of Justice, committed to delivering excellent public service.
  • Benefits: Flexible working options, structured training, and supportive work environment.
  • Other info: Part-time and job-share options available for better work-life balance.
  • Why this job: Make a difference in people's lives while developing valuable skills.
  • Qualifications: Strong communication skills and ability to handle sensitive information.

The predicted salary is between 31500 - 38500 Β£ per year.

The Ministry of Justice invites applications for Operational Support Officers in Stoke-on-Trent.

The role focuses on delivering high-quality telephone-based support to court users, backed by a structured training programme and access to SHELF guidance.

You will contribute to service standards while handling sensitive information with care. Open to flexible working arrangements, part-time and job-share options are considered.

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Court Services Operations Specialist (Hybrid) in Stoke-on-Trent employer: Ministry of Justice

The Ministry of Justice is an exceptional employer, dedicated to transforming lives through education and vocational training. With a strong emphasis on supportive relationships and personal development, employees benefit from a collaborative work culture that prioritises safety and security while offering opportunities for professional growth and meaningful impact in the community. Working in this role not only allows you to make a difference but also provides a unique chance to contribute to the rehabilitation and resettlement of individuals in a dynamic environment.

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Contact Details:

Ministry of Justice Recruitment Team

We think you need these skills to ace Court Services Operations Specialist (Hybrid) in Stoke-on-Trent

Telephone Communication Skills
Customer Service Skills
Attention to Detail
Confidentiality Management
Operational Support
Service Standards Adherence
Flexible Working