Case Administrator - Skegness

Case Administrator - Skegness

Skegness Full-Time 24645 - 24645 £ / year (est.) Home office (partial)
Ministry of Justice

At a Glance

  • Tasks: Support probation teams by managing case files and handling enquiries in a busy environment.
  • Company: Join the Ministry of Justice and make a difference in the Probation Service.
  • Benefits: Enjoy 25 days annual leave, pension scheme, and extensive training opportunities.
  • Other info: Flexible working arrangements and a commitment to diversity and inclusion.
  • Why this job: Build a rewarding career while helping people turn their lives around.
  • Qualifications: Strong organisational skills and ability to work in a team.

The predicted salary is between 24645 - 24645 £ per year.

Please note: The working pattern will be Monday to Thursday 09:00 - 17:00 (30 minute break) & Friday 09:00 - 16:30 (30 minute break). Reception cover will be required on an ad hoc basis.

Case Administrators play a vital support role in probation teams, helping to keep the public safe and giving people the chance to turn their lives around. This role offers the chance to build a rewarding professional career within the Probation Service. If you are successful in the recruitment process and join the Probation Service, your starting salary will be £24,645. The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF) and increases pay band ranges annually in line with Civil Service Pay guidance.

Overview of the job: This is an administrative position within the Probation Service. Case Administrators support probation staff to work with people on probation. Responsibilities include ensuring all processes run efficiently, maintaining systems, collating and preparing probation information for case files, and handling enquiries from colleagues, agencies and people on probation in a busy environment.

Working Arrangements & Further Information: The MoJ offers hybrid working arrangements where business need allows. The role can only be worked in the United Kingdom. Some roles will not be suitable for hybrid working. Arrangements will be discussed and agreed with the successful candidate and subject to regular review.

Benefits:

  • Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part‑time and job share posts will be calculated on a pro‑rata basis.
  • Pension: The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Current civil servants joining will be opted out of the PCSPS and automatically enrolled into LGPS.
  • Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
  • Networks: Employee‑run networks provide advice, support and enable voices from minority groups to be expressed directly to senior management.
  • Support: Family‑friendly policies such as reduced hours or job sharing; flexible benefits including voluntary benefits, retail vouchers and discounts; paid paternity, adoption and maternity leave; free annual sight tests for employees who use computer screens; and eligibility for alternative government childcare support schemes.

Equity, Diversity & Inclusion: This job is broadly open to the following groups: UK nationals, nationals of the Republic of Ireland, nationals of Commonwealth countries who have the right to work in the UK, nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members with settled or pre‑settled status under the European Union Settlement Scheme (EUSS), individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, Turkish nationals or certain family members of Turkish nationals with the accrued right to work in the Civil Service, and other eligible categories as listed in the original statement.

Security Checks: DBS Standard security checks are required.

Legal & Compliance: All candidates are subject to security and identity checks prior to taking up post. All applicants must have the right to work in the UK and meet Civil Service immigration rules. Applicants may need to provide proof of prior skilled worker visa status if relevant to eligibility after 22 July 2025. All candidates are considered under the standard Civil Service principles of merit, open competition and fairness.

Temporary and Reserve Arrangements: Reserve lists may be held for up to 12 months from which further appointments for similar roles may be made.

Case Administrator - Skegness employer: Ministry of Justice

The Probation Service in Skegness is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With generous annual leave, a robust pension scheme, and a commitment to equity, diversity, and inclusion, employees are empowered to thrive both personally and professionally. The opportunity for meaningful work in helping individuals turn their lives around makes this role not only rewarding but also impactful within the community.

Ministry of Justice

Contact Details:

Ministry of Justice Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Case Administrator - Skegness

Dive into Local Government Events

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Utilise Your University’s Resources

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We think you need these skills to ace Case Administrator - Skegness

Communication Skills
Attention to Detail
Problem-Solving Skills
Case Management
File Building
Compliance with Legislative Standards
Correspondence Handling

Some tips for your application 🫡

Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.

Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.

Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.

Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Ministry of Justice and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.

How to prepare for a job interview at Ministry of Justice

Get to Know Public Sector Values

Before your interview with Ministry of Justice, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.

Brush Up on Regulatory Knowledge

Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.

Highlight Teamwork and Collaboration

The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!

Prepare Real-Life Examples

Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Ministry of Justice.