At a Glance
- Tasks: Lead business change initiatives and collaborate with key stakeholders to drive impactful transformations.
- Company: Join HM Courts & Tribunals Service, dedicated to delivering justice across England and Wales.
- Benefits: Enjoy flexible working options, competitive salary, and generous annual leave.
- Other info: Opportunities for professional development and a supportive work environment await you.
- Why this job: Make a real difference in people's lives while developing your career in public service.
- Qualifications: Experience in leading business change and strong communication skills are essential.
The predicted salary is between 58511 - 65329 £ per year.
This vacancy is only available to existing Civil Servant employees and employees of accredited non-departmental public bodies (NDPBs). Please review the "Eligibility" section before you apply.
General Information
- Salary: £58,511 - £65,329
- Working Pattern: Full Time, Part Time, Part Time/Job Share, Flexible Working
- Location: Barnsley, Bedlington, Beverley, Bradford, Darlington, Doncaster, Durham, Gateshead, Grimsby, Harrogate, Huddersfield, Hull, Kingston-upon-Hull, Leeds, Middlesbrough, Newcastle, Newcastle-upon-Tyne, Newton Aycliffe, North Shields, Scarborough, Sheffield, Skipton, South Shields, Sunderland, Wakefield, York
- Region: North East
- Closing Date: 24-Nov-2026
- Post Type: Permanent
- Civil Service Grade: Grade 7
- Number of jobs available: 1
- Reserve List: 12 Months
- Job ID: 24091
About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales and non-devolved tribunals in Scotland and Northern Ireland. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
About your role
Your role will lead on business change activities on a day-to-day basis. You will be responsible for driving and overseeing the delivery of business change within a region, working with Head of Service Performance Improvement on strategic regional change planning and capability needs. You will be responsible for national change partnering, leading a team of business change professionals and operational colleagues to deliver change initiatives across the region through proactive, close collaboration with key senior stakeholders including central projects, National Business Change Leads, Service Managers, and regional operational leads and the use of data from standard change planning tools such as the Change Load Heat Map and Local Change Assessments to plan and prepare the business for the impact of the changes and safely manage and implement change.
You will plan and manage regional change activity, using the standard toolkit and frameworks, to ensure that activities are planned, completed, and properly supported to enable the business to implement the agreed change and realise the business benefits. Ensuring project risks are managed and escalated as required. Building change capability across the wider change community using continuous improvement tools and techniques, alignment to the Government Online Skills Tool (GOST) and role modelling the use of appropriate standard change tools and templates to support the consistent implementation and embedding of change and the establishment of business change as a professional service within the organisation.
About you
You will have recent knowledge, experience, and practical application of leading and delivering business change and Implementation in a complex environment. You can build strong partnering relationships to drive the development, standardisation and professionalisation of an End-to-End Integrated Change function to establish and embed specialist change roles within the organisation and build change capability. With strong senior stakeholder management skills, including presenting complex information at Director level and a strong communicator, you are able to influence stakeholders and communicate messages clearly to a range of audiences at all levels - both verbally and in writing to persuasively bring stakeholders on the change journey.
You will hold or be willing to work towards project and change management qualifications and levels such as:
- Managing successful Programmes - Practitioner
- APMG Change Management - Practitioner
- APM Project Management Qualification
- APM chartered Project Professional
Location: There is 1 post available: The post holder can be based at any HMCTS site in the North East but regular travel across the region is required.
Further details: Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible, and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible, and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. For this particular role a minimum of 30 hours over 5 days would be considered to meet the needs of the business.
Sift: Should a large number of applications be received the sift may be carried out on the lead behaviour ‘Leadership’ only.
Interview: A 5 minute verbal presentation will be required. Details of this will be provided to those candidates invited to interview. Interviews will be held via Microsoft Teams.
Additional Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
Benefits:
- Annual Leave: Annual leave is 25 days on appointment and will increase to 30 days after five years’ service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
- Pension: The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
- Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
- Networks: The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management.
Eligibility: Staff on fixed term appointments must have been recruited through fair and open competition. Vacancies advertised “cross-government” are only open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules.
Support: A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens.
Diversity & Inclusion: The Civil Service is committed to attract, retain and invest in talent wherever it is found.
Contact Information: If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or email moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk. Please quote the job reference 24091.
24091 - Head of Business Change in Sheffield employer: Ministry of Justice
The Ministry of Justice is an exceptional employer, dedicated to transforming lives through education and vocational training. With a strong emphasis on supportive relationships and personal development, employees benefit from a collaborative work culture that prioritises safety and security while offering opportunities for professional growth and meaningful impact in the community. Working in this role not only allows you to make a difference but also provides a unique chance to contribute to the rehabilitation and resettlement of individuals in a dynamic environment.
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