Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team providing admin support and customer service to users and the judiciary.
- Company: Government department in Greater London with a focus on public service.
- Benefits: Flexible full-time hours, occasional weekends, and opportunities for personal growth.
- Why this job: Make a difference in public service while developing your leadership skills.
- Qualifications: Experience in customer service, administration, and strong communication skills.
- Other info: Join a supportive team dedicated to improving community services.
The predicted salary is between 36000 - 60000 £ per year.
A government department in Greater London is looking for a Team Leader to manage a small team, providing administrative support and customer service to users and the judiciary. The role involves leading planning and organization, monitoring performance, and implementing new initiatives.
Candidates should have:
- Customer service motivation
- Administrative experience
- Good communication skills
This position offers full-time flexible working hours and requires occasional weekends or bank holidays.
Public Service Team Leader — Admin & Customer Service employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Service Team Leader — Admin & Customer Service
✨Tip Number 1
Network like a pro! Reach out to people in the public service sector, especially those who work in admin and customer service roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've successfully led a team or improved customer service in previous roles. This will help you stand out as a candidate who can make a real impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Public Service Team Leader — Admin & Customer Service
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for users in the past, so share specific examples that demonstrate your motivation and skills.
Tailor Your Application: Don’t just send a generic application! We’re looking for candidates who can lead and organise effectively, so make sure to tailor your CV and cover letter to reflect how your experience aligns with the role of Team Leader.
Communicate Clearly: Good communication is key in this role. When writing your application, be clear and concise. We appreciate well-structured responses that get straight to the point while showcasing your personality.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Ministry of Justice
✨Know Your Stuff
Make sure you understand the role of a Team Leader in public service. Brush up on your knowledge of administrative processes and customer service best practices. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed projects. Highlight how you motivated your team, handled challenges, and implemented new initiatives. This will demonstrate your capability to lead effectively in this role.
✨Communicate Clearly
Since good communication skills are essential for this job, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or using video recordings to refine your delivery and ensure you come across as confident and approachable.
✨Flexibility is Key
Be ready to discuss your availability, especially regarding the occasional weekends or bank holidays. Show that you're adaptable and willing to meet the demands of the role. This will reassure the interviewers that you’re committed to the position and can handle its requirements.
