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- Tasks: Support daily prison operations with security, deliveries, and monitoring.
- Company: Join His Majesty’s Prison and Probation Service for a unique career.
- Benefits: Enjoy 25 days annual leave, pension scheme, and retail discounts.
- Why this job: Make a real impact while gaining valuable experience in a dynamic environment.
- Qualifications: No qualifications needed; just be a calm communicator and team player.
- Other info: Opportunities for progression and training available, including a customer service apprenticeship.
The predicted salary is between 20832 - 27840 ÂŁ per year.
Operational Support Grade
Hollesley Bay, Warren Hill
ÂŁ27,840
His Majesty’s Prison and Probation Service.
An extraordinary job. Done by someone like you.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds .
Someone like you
You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you.
Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.
As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running.
An extraordinary job
In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons.
Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally.
The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
What you can expect from us:
You’ll be given great training and opportunities for progression and development.
In addition to your base pay, you will receive:
- annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- access to a paid Level 2 apprenticeship in customer service
- access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme
If this sounds like you, apply now.
Prison Support employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prison Support
✨Tip Number 1
Finde heraus, welche spezifischen Fähigkeiten und Eigenschaften in der Stellenbeschreibung hervorgehoben werden, wie z.B. gute Kommunikationsfähigkeiten und Teamarbeit. Bereite Beispiele aus deinem Leben vor, die diese Fähigkeiten demonstrieren, um sie im Gespräch zu betonen.
✨Tip Number 2
Informiere dich über die täglichen Abläufe in einem Gefängnis und die Rolle eines Operational Support Grade. Zeige während des Vorstellungsgesprächs dein Interesse an der Arbeit und deine Bereitschaft, dich in die verschiedenen Aufgaben einzuarbeiten.
✨Tip Number 3
Bereite dich darauf vor, Fragen zu Stressbewältigung und Entscheidungsfindung zu beantworten. Da die Arbeit oft unter Druck erfolgt, ist es wichtig, dass du zeigst, wie du in stressigen Situationen ruhig und besonnen bleibst.
✨Tip Number 4
Nutze dein Netzwerk, um mehr über die Erfahrungen von aktuellen oder ehemaligen Mitarbeitern in ähnlichen Positionen zu erfahren. Diese Einblicke können dir helfen, dich besser auf das Vorstellungsgespräch vorzubereiten und relevante Fragen zu stellen.
We think you need these skills to ace Prison Support
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of an Operational Support Grade. Highlight your ability to communicate effectively and remain calm under pressure in your application.
Tailor Your CV: Customize your CV to reflect relevant skills and experiences that align with the job description. Emphasize teamwork, good judgment, and any experience in fast-paced environments.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your understanding of the prison environment. Mention your willingness to work various shifts and your commitment to supporting the team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that all information is clear and concise.
How to prepare for a job interview at Ministry of Justice
✨Show Your Communication Skills
As a Prison Support candidate, effective communication is key. Be prepared to demonstrate your ability to communicate clearly and calmly, especially under pressure. Think of examples from your past experiences where you successfully managed difficult conversations or situations.
✨Highlight Teamwork Experience
This role requires being a great team player. Share specific instances where you worked collaboratively with others to achieve a common goal. Emphasize your ability to support colleagues and contribute positively to a team environment.
✨Demonstrate Good Judgment
The ability to make sound decisions is crucial in this role. Prepare to discuss scenarios where you had to use your judgment to resolve issues or handle unexpected situations. This will show that you can think on your feet and act responsibly.
✨Be Ready for Shift Work Discussion
Since the job involves various shifts, be ready to discuss your availability and willingness to work weekends and nights. Showing flexibility and understanding of the demands of the role will reflect positively on your application.
