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- Tasks: Support daily prison operations with security, deliveries, and monitoring.
- Company: Join His Majesty’s Prison and Probation Service for a unique career.
- Benefits: Enjoy 25 days annual leave, pension scheme, and retail discounts.
- Why this job: Make a real impact while gaining valuable experience in a dynamic environment.
- Qualifications: No qualifications needed; just be a great communicator and team player.
- Other info: Opportunities for progression and training available, including a customer service apprenticeship.
The predicted salary is between 27840 - 39000 ÂŁ per year.
Operational Support Grade
Hollesley Bay, Warren Hill
ÂŁ27,840
His Majesty’s Prison and Probation Service.
An extraordinary job. Done by someone like you.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds .
Someone like you
You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you.
Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.
As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running.
An extraordinary job
In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons.
Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally.
The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
What you can expect from us:
You’ll be given great training and opportunities for progression and development.
In addition to your base pay, you will receive:
- annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- access to a paid Level 2 apprenticeship in customer service
- access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme
If this sounds like you, apply now.
Prison Support employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prison Support
✨Tip Number 1
Finde heraus, welche spezifischen Fähigkeiten und Eigenschaften in der Stellenbeschreibung hervorgehoben werden, wie z.B. gute Kommunikationsfähigkeiten und Teamarbeit. Bereite Beispiele aus deinem Leben vor, die diese Fähigkeiten demonstrieren, um sie im Gespräch zu betonen.
✨Tip Number 2
Informiere dich über die täglichen Abläufe in einem Gefängnis und die Herausforderungen, die mit der Rolle des Operational Support Grade verbunden sind. Zeige dein Interesse und dein Wissen über die Arbeit, indem du relevante Fragen stellst, wenn du die Gelegenheit dazu hast.
✨Tip Number 3
Nutze Networking-Möglichkeiten, um mit aktuellen oder ehemaligen Mitarbeitern von His Majesty’s Prison and Probation Service in Kontakt zu treten. Sie können dir wertvolle Einblicke geben und Tipps, wie du dich am besten auf die Rolle vorbereiten kannst.
✨Tip Number 4
Bereite dich darauf vor, über deine Fähigkeit zu sprechen, unter Druck ruhig zu bleiben. Überlege dir konkrete Situationen, in denen du diese Fähigkeit unter Beweis gestellt hast, da dies für die Rolle entscheidend ist.
We think you need these skills to ace Prison Support
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Operational Support Grade. Familiarize yourself with the tasks involved, such as security checks, managing deliveries, and monitoring CCTV.
Highlight Relevant Skills: In your application, emphasize your communication skills, ability to remain calm under pressure, and teamwork experience. These are crucial for the role and will help you stand out.
Tailor Your CV: Customize your CV to reflect the specific requirements of the job. Include any relevant experience or skills that demonstrate your suitability for a fast-paced environment.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the position and how your background makes you a great fit. Be sure to convey your enthusiasm for contributing to the safety and smooth operation of the prison.
How to prepare for a job interview at Ministry of Justice
✨Show Your Communication Skills
As a Prison Support candidate, effective communication is key. Be prepared to demonstrate your ability to communicate clearly and calmly, especially in high-pressure situations. Think of examples from your past experiences where you successfully communicated with others.
✨Emphasize Teamwork
This role requires being a great team player. Highlight your experiences working in teams, how you contribute to group dynamics, and any specific instances where you helped resolve conflicts or supported your colleagues.
✨Demonstrate Good Judgment
The ability to make sound decisions is crucial in this position. Prepare to discuss scenarios where you had to use your judgment effectively, particularly in challenging situations. This will show that you can handle the responsibilities of the role.
✨Be Ready for Physical Tasks
Since the job involves physical duties, be ready to discuss your fitness and ability to perform tasks like lifting and walking. Mention any relevant experiences that showcase your physical capabilities and willingness to engage in active work.
