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- Tasks: Support daily prison operations, from security checks to managing deliveries and monitoring CCTV.
- Company: Join His Majesty’s Prison and Probation Service, making a real impact in public safety.
- Benefits: Enjoy 25 days annual leave, pension scheme, retail discounts, and paid apprenticeship opportunities.
- Why this job: This unique role offers hands-on experience and a pathway to advance in the prison service.
- Qualifications: No formal qualifications needed; just bring good communication skills and a calm demeanor.
- Other info: Flexible shifts including weekends and nights; great training provided for career growth.
The predicted salary is between 16656 - 20832 ÂŁ per year.
Operational Support Grade
HMP Highpoint
ÂŁ27,840
His Majesty’s Prison and Probation Service.
An extraordinary job. Done by someone like you.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds .
Someone like you
You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you.
Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.
As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running.
An extraordinary job
In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons.
Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally.
The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
What you can expect from us:
You’ll be given great training and opportunities for progression and development.
In addition to your base pay, you will receive:
- annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- access to a paid Level 2 apprenticeship in customer service
- access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme
If this sounds like you, apply now.
Prison Support employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prison Support
✨Tip Number 1
Finde heraus, welche spezifischen Fähigkeiten und Eigenschaften in der Stellenbeschreibung hervorgehoben werden, wie z.B. gute Kommunikationsfähigkeiten und Teamarbeit. Bereite Beispiele aus deinem Leben vor, die zeigen, wie du diese Fähigkeiten in stressigen Situationen eingesetzt hast.
✨Tip Number 2
Informiere dich über die täglichen Abläufe in einem Gefängnis und die verschiedenen Aufgaben eines Operational Support Grade. Dies wird dir helfen, während des Vorstellungsgesprächs gezielte Fragen zu stellen und dein Interesse an der Rolle zu zeigen.
✨Tip Number 3
Netzwerke mit aktuellen oder ehemaligen Mitarbeitern der HM Prison and Probation Service. Sie können dir wertvolle Einblicke geben und möglicherweise Tipps, wie du dich am besten auf die Rolle vorbereiten kannst.
✨Tip Number 4
Bereite dich darauf vor, über deine Flexibilität bei Schichtarbeit zu sprechen. Da die Rolle Wochenend- und Nachtschichten umfasst, ist es wichtig, dass du zeigst, dass du bereit bist, dich an verschiedene Arbeitszeiten anzupassen.
We think you need these skills to ace Prison Support
Some tips for your application 🫡
Understand the Role: Take some time to thoroughly read the job description for the Operational Support Grade position. Understand the key responsibilities and the skills required, such as good communication and the ability to remain calm under pressure.
Tailor Your CV: Customize your CV to highlight relevant experiences and skills that align with the job requirements. Emphasize any previous roles that involved teamwork, security, or customer service, even if they were not in a prison setting.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you would be a great fit. Mention your ability to handle physical tasks and your commitment to supporting the safety and smooth operation of the prison.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ministry of Justice
✨Show Your Communication Skills
As a Prison Support role requires good communication, be prepared to demonstrate your ability to convey information clearly and effectively. Think of examples from your past experiences where you successfully communicated under pressure.
✨Emphasize Teamwork
Highlight your experience working in teams. Share specific instances where you collaborated with others to achieve a common goal, as being a great team player is crucial in this role.
✨Demonstrate Calmness Under Pressure
Prepare to discuss situations where you had to remain calm and make sound judgments in stressful environments. This will show that you can handle the fast-paced nature of the job.
✨Understand the Role's Responsibilities
Familiarize yourself with the day-to-day tasks of an Operational Support Grade. Being knowledgeable about the role will allow you to ask insightful questions and show your genuine interest in the position.
