Prison Officer

Prison Officer

Croydon Full-Time 39525 - 44258 ÂŁ / year (est.) No home office possible
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Ministry of Justice

At a Glance

  • Tasks: Support prisoners, build relationships, and ensure safety in a dynamic environment.
  • Company: Join the Civil Service, dedicated to public safety and rehabilitation.
  • Benefits: Enjoy 25 days holiday, a generous pension, and flexible working hours.
  • Other info: Diversity and inclusion are key; veterans receive guaranteed interviews.
  • Why this job: Make a real impact while developing diverse skills in a supportive team.
  • Qualifications: Must be 18+, pass medical assessments, and meet nationality requirements.

The predicted salary is between 39525 - 44258 ÂŁ per year.

Overview

This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules. From 22 July 2025, the Government introduced changes to the Skilled Worker visa route. The department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. If you are applying for this role and you have not held a Skilled Worker visa prior to the 22 July 2025 changes, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom. The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.

\”Someone like you\” There’s no such thing as a typical prison officer. Our officers come from different walks of life, just like the offenders they work with. Whether you’re a parent, a teacher, have worked in retail, the armed forces, or just feel like you’re a natural people person, you’ll have the empathy, self-confidence, great communication skills and resilience we want. You’ll take the time to build constructive, positive and professional relationships with prisoners who could be at the lowest point in their lives. Teamwork is essential, so you’ll need to be fully committed to supporting your colleagues and understand the importance of acting as one team to keep the prison, and everyone who works here safe. You will be required to work various shifts and some weekends.

An extraordinary job In this unique career, you’ll have the opportunity to carry out many different roles in any one day. One minute you’re a peacekeeper, the next you’re a counsellor or a teacher. You’ll work directly with prisoners in a unique environment, helping to protect the public and make a positive impact.

Responsibilities

  • communicating and influencing
  • managing a quality service
  • making effective decisions
  • caring

Qualifications and requirements

  • be at least 18 years old at the point you commence employment
  • meet the Civil Service Nationality requirements
  • as this is a physically active job, you will need to pass a medical and fitness assessment as part of the application process
  • meet the required eyesight standard in both eyes (with and without corrective lenses)
  • suitable standard of hearing (without the use of hearing aids)
  • tattoo policy: tattoos allowed but must not be offensive, discriminatory, violent, or intimidating; facial tattoos are generally not acceptable except for cultural, religious, or medical reasons
  • to work in a high security prison (category A) you must have been a resident in the UK for the last 3 years
  • driving licence and own transport are beneficial but not essential (location dependent)

Working details: shift patterns include evenings, some nights, weekends; need to plan transport to site. This role requires good English language skills, and where applicable in Wales, Welsh.

Application and selection process

  • The initial training is 37 hours a week. After training, you can choose to work 37, 39 or 41 hours a week. Salary varies by hours: 37 h/week = ÂŁ39,525; 39 h/week = ÂŁ41,892; 41 h/week = ÂŁ44,258. All salary figures include applicable allowances. Prisons operate 24/7 with shift patterns and additional paid hours possible.
  • Online Tests: stage 1 assesses basic judgement and numerical skills; stage 2 assesses behaviours and qualities via task-based assessment.
  • Online Assessment Centre (OAC) evaluates abilities, behaviours and strengths. Read more about the application process.
  • Merit vacancy: successful candidates are placed on a merit list; vacancies filled by highest scores first; merit list lasts 12 months.
  • If not successful at the sift/assessment stage, a six-month waiting period applies before reapplying.
  • Operational Support Grade (OSG): for those not selected as prison officers, an OSG path may be offered after the OAC.
  • Medical and fitness: UK-based medical and fitness assessment required; assessors cannot accommodate on the day at other locations.

Additional information

  • Working for the Civil Service: role is merit-based and open competition; inform you can raise concerns if recruitment principles are breached.
  • Diversity & Inclusion: Civil Service commitment; see Civil Service Diversity & Inclusion Strategy.
  • Reasonable adjustments: Disability Confident employer; arrange adjustments in advance of online tests or the OAC.
  • Veterans initiative: guaranteed interview for eligible former Armed Forces members; details at gov.uk.
  • Redeployment Interview Scheme: opportunities for candidates at risk of redundancy; eligibility varies by campaign.

If you have the integrity, skills and strength of character we’re looking for, this fast-paced role could be the start of a successful career.

Benefits

  • 25 days’ annual holiday (rising to 30 after 10 years’ service)
  • paid time off for public holidays and 1 extra privilege day
  • Civil Service pension with employer contributions of 28.97%
  • cycle to work scheme, travel loans and other benefits

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Prison Officer employer: Ministry of Justice

As a Prison Officer, you will join a diverse and supportive team dedicated to making a positive impact in the lives of individuals within the prison system. Our work culture prioritises teamwork, empathy, and resilience, offering you the chance to develop your skills in a unique environment while enjoying benefits such as generous annual leave, a robust pension scheme, and opportunities for career progression within the Civil Service. With a commitment to diversity and inclusion, we ensure that every employee feels valued and supported in their professional journey.
Ministry of Justice

Contact Detail:

Ministry of Justice Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Prison Officer

✨Tip Number 1

Familiarise yourself with the specific qualities and skills that are essential for a Prison Officer role. Highlight your experience in communication, teamwork, and resilience during any interactions you have with the recruitment team or during assessments.

✨Tip Number 2

Prepare for the online tests by practising basic judgement and numerical skills. There are many resources available online that can help you brush up on these areas, ensuring you perform well in the initial assessment stages.

✨Tip Number 3

Understand the importance of the merit-based selection process. Be ready to discuss how your unique background and experiences can contribute to the role, as this can set you apart from other candidates.

✨Tip Number 4

If you have any concerns about the application process or need reasonable adjustments, don’t hesitate to reach out to the recruitment team. Being proactive shows your commitment and can help ensure you have the best chance of success.

We think you need these skills to ace Prison Officer

Empathy
Resilience
Strong Communication Skills
Teamwork
Conflict Resolution
Decision-Making
Ability to Build Relationships
Adaptability
Physical Fitness
Judgement Skills
Understanding of Diversity and Inclusion
Ability to Work Under Pressure
Time Management
Attention to Detail

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Prison Officer. This includes the need for strong communication skills, resilience, and the ability to work as part of a team.

Tailor Your CV: Customise your CV to highlight relevant experiences that demonstrate your empathy, communication skills, and ability to manage challenging situations. Use specific examples from your past roles to showcase these qualities.

Craft a Strong Cover Letter: Write a compelling cover letter that explains why you want to become a Prison Officer and how your background makes you a suitable candidate. Be sure to mention your understanding of the unique challenges of the role and your commitment to supporting colleagues and prisoners alike.

Prepare for Online Assessments: Familiarise yourself with the online tests and assessments mentioned in the job description. Practice basic judgement and numerical skills, and be ready to demonstrate your behaviours and qualities through task-based assessments.

How to prepare for a job interview at Ministry of Justice

✨Show Your Empathy

As a prison officer, you'll be working with individuals who may be at their lowest. Demonstrate your ability to empathise and connect with people from diverse backgrounds during the interview. Share examples from your past experiences where you've successfully built relationships or supported others.

✨Highlight Teamwork Skills

Teamwork is crucial in this role. Be prepared to discuss instances where you've worked effectively as part of a team. Emphasise your commitment to supporting colleagues and how you contribute to a positive team environment.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your decision-making and problem-solving skills. Think about how you would handle various situations in a prison environment, such as conflicts or emergencies, and articulate your thought process clearly.

✨Understand the Role's Requirements

Familiarise yourself with the specific requirements of the prison officer role, including the physical fitness standards and shift patterns. Being knowledgeable about these aspects will show your genuine interest and readiness for the job.

Prison Officer
Ministry of Justice
Location: Croydon
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