At a Glance
- Tasks: Support probation teams and manage administrative tasks to help people turn their lives around.
- Company: Join the Ministry of Justice and make a difference in your community.
- Benefits: Enjoy 25 days annual leave, flexible working, and a solid pension scheme.
- Other info: Hybrid working options available with excellent training and development opportunities.
- Why this job: Be part of a vital role that contributes to public safety and personal transformation.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 24549 - 24549 £ per year.
Case Administrators play a vital support role in probation teams, helping to keep the public safe and giving people the chance to turn their lives around. Starting salary is £24,549, with annual pay progression through the Competency Based Framework (CBF), which may increase your pay as your competence grows.
Overview of the role
You will be based in a variety of settings, including Probation Delivery Units (PDU), courts, prisons and other community locations across the region. The role involves supporting probation staff to work with people on probation and ensuring day‑to‑day administrative tasks run efficiently.
Responsibilities
- Ensure all processes run efficiently and systems are maintained properly.
- Collate and prepare probation information for case files.
- Use strong communication skills to handle enquiries from colleagues, agencies and people on probation in a busy environment.
Settings
- Accredited Programmes, Structured Interventions & Attendance Centres
- Community Integration and Contracts
- Courts
- Integrated Offender Management
- Performance & Quality
- Personality Disorder Projects
- Prisons
- Public Protection (Custody)
- Public Protection (Community)
- The Homeless Prevention Taskforce
- Unpaid Work (community payback)
Working Arrangements & Benefits
The MoJ offers hybrid working arrangements where business need allows. Standard full‑time working hours are 37 hours per week, excluding unpaid breaks. HMPPS welcomes part‑time, flexible and job sharing working patterns, where they meet the demands of the role and business needs.
Benefits include:
- Annual leave of 25 days on appointment (increasing to 30 days after five years’ service, plus public holidays). Leave for part‑time and job-share posts will be calculated on a pro‑rata basis.
- Pension: National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).
- Training and development opportunities offered by the Ministry of Justice.
- Family friendly policies: reduced hours, job sharing, flexible benefits such as voluntary benefits or retail vouchers.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Equality, Diversity & Eligibility
The Probation Service is committed to providing equal opportunities and meeting civil service nationality and right‑to‑work requirements. You must have the right to work in the UK and in the Civil Service. The role is open to UK nationals, nationals of the Republic of Ireland, Commonwealth countries with the right to work in the UK, EU/Swiss/Norway/Isle of Man/Liechtenstein nationals with settled or pre‑settled status, and certain other groups eligible under the EUSS or with suitable leave to remain.
Case Administrator - Courts - Lancashire in Preston employer: Ministry of Justice
The Ministry of Justice is an exceptional employer, offering a supportive work environment where Case Administrators can thrive while making a meaningful impact on the community. With competitive salaries, flexible working arrangements, and a strong commitment to employee development through training opportunities, staff are encouraged to grow their skills and advance their careers. Additionally, the inclusive culture prioritises work-life balance and family-friendly policies, making it an ideal place for those seeking rewarding employment in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Case Administrator - Courts - Lancashire in Preston
✨Tip Number 1
Network like a pro! Reach out to current or former Case Administrators on LinkedIn or through local job fairs. A friendly chat can give us insider info about the role and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to probation work. We should focus on our communication skills and how we handle busy environments, as these are key in this role.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed multiple tasks efficiently in past roles. This will demonstrate that we can keep everything running smoothly in a fast-paced setting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have tips and resources available to help you ace the process.
We think you need these skills to ace Case Administrator - Courts - Lancashire in Preston
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Case Administrator. We want to see how you can support probation teams effectively!
Showcase Your Communication Skills:Since strong communication is key in this role, give examples in your application that demonstrate your ability to handle enquiries and work in a busy environment. Let us know how you can keep things running smoothly!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your points are easy to read and understand. This will help us see your potential right away!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to becoming a Case Administrator.
How to prepare for a job interview at Ministry of Justice
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Case Administrator. Familiarise yourself with the key tasks like collating probation information and supporting probation staff. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a Case Administrator, strong communication is crucial. Prepare examples from your past experiences where you've effectively handled enquiries or worked in busy environments. This will show that you can thrive in the dynamic settings of courts and probation units.
✨Highlight Your Organisational Skills
The role involves ensuring processes run efficiently, so be ready to discuss how you manage your time and prioritise tasks. Share specific strategies or tools you use to stay organised, as this will illustrate your ability to handle the administrative demands of the job.
✨Emphasise Your Commitment to Public Safety
Since the role is about helping people turn their lives around while keeping the public safe, express your passion for making a positive impact. Share any relevant experiences or motivations that align with the values of the Ministry of Justice and the Probation Service.
