At a Glance
- Tasks: Lead day-to-day operations across Lancashire Civil, Family and Tribunal Courts.
- Company: Join the Ministry of Justice and help deliver justice in your community.
- Benefits: Enjoy 25 days annual leave, pension options, and training opportunities.
- Other info: Flexible working patterns available; travel across Lancashire and Cumbria expected.
- Why this job: Make a real impact in the justice system while leading a dynamic team.
- Qualifications: Proven leadership experience in operations and strong communication skills required.
The predicted salary is between 42914 - 46182 £ per year.
Eligibility: This vacancy is only available to existing Civil Servant employees and employees of accredited non‑departmental public bodies (NDPBs). Please review the "Eligibility" section before you apply.
General Information:
- Salary: £42,914 - £46,182
- Working Pattern: Full Time; Part Time / Job Share
- Location: Blackburn, Blackpool, Burnley, Lancaster, Preston
- Region: North West
- Post Type: Permanent
- Grade: SEO
Role Overview: Our Operations Managers play a crucial role helping deliver justice and you will be accountable for day‑to‑day operations across the Lancashire Civil, Family and Tribunal Courts. We are seeking an experienced leader able to motivate remote teams, foster strong relationships with key stakeholders and ensure our services are customer‑focused and efficient. You will be responsible for the strategic oversight of all courts and act as the Civil Lead for all Cumbria and Lancashire Courts, supporting your Cluster Manager to meet operational needs and deliver cluster performance objectives. You will be at the forefront of organisational change, making a real difference in how service is delivered, working in a supportive environment with a focus on continuous improvement. Leading a team of Delivery Managers to provide a consistent and customer‑focused service, you’ll drive a collaborative culture across the cluster, ensure effective deployment of resources and manage an allocated budget to control delegated expenditure, ensuring efficiencies are made.
About You:
- Resilient and positive leader who thrives on delivering effective and efficient services and enjoys working with a variety of stakeholders.
- Able to work collaboratively with other Operations Managers in the cluster to manage conflicting demands and reprioritise local and regional goals where required.
Skills and Experience:
- Proven experience in a senior operations or management role, preferably within a complex, multi‑stakeholder environment.
- Strong leadership skills with a track record of leading teams through change.
- Excellent communication and influencing skills, with the ability to maintain relationships at all levels.
- Experience in budget management and resource allocation.
Further Details: These operational roles are customer facing, requiring successful applicants to be office‑based to provide HMCTS services to the public. Standard full‑time working hours are 37 hours per week. HMCTS welcomes part‑time, flexible and job‑sharing working patterns where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part‑time, flexible and job‑sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. This is a business‑critical role requiring full‑time hours only (but would also consider job share).
Location: This role can be based at any of the following Lancashire sites, but regular travel across all sites will be expected:
- Burnley County Court BB11 1XD
- Blackburn Family Court BB1 6DJ
- Preston County Court PR1 2LL
- Preston Family Court PR1 2PD
- Blackpool County Court FY1 5RJ
- Lancaster County Court LA1 1XZ
In addition, occasional travel to the following Cumbria sites will be required:
- Carlisle Combined Court CA1 1DJ
- West Cumbria Courthouse (Workington) CA14 4AS
- Barrow‑in‑Furness County Court and Family Court LA14 5QX
Benefits: The MoJ offers a range of benefits:
- Annual leave: 25 days on appointment, increasing to 30 days after five years.
- Additional paid time off for public holidays and 1 privilege day.
- Pension scheme options.
- Training and development opportunities.
- Employee‑run networks and support for minority groups.
Eligibility & Nationality: UK nationals, Republic of Ireland nationals, Commonwealth nationals with right to work in the UK, EUA, Switzerland, Norway, Iceland, Liechtenstein nationals and their family members with settled or pre‑settled status. Other eligible categories as listed in the job ad.
A reserve list may be held for up to 12 months.
Employment Terms: Full‑time working hours are 37 hours per week; part‑time, flexible and job‑share options considered. Business‑critical role – full‑time hours required, job share considered.
18948 - Operations Manager - Lancashire Civil, Family and Tribunal Courts in Preston employer: Ministry of Justice
As an Operations Manager within the Lancashire Civil, Family and Tribunal Courts, you will be part of a dedicated team committed to delivering justice in a supportive and collaborative environment. The Ministry of Justice offers excellent benefits including generous annual leave, pension options, and opportunities for professional development, ensuring that you can grow your career while making a meaningful impact in the community. With flexible working patterns available, this role allows you to balance your professional and personal life effectively while serving the public.
StudySmarter Expert Advice🤫
We think this is how you could land 18948 - Operations Manager - Lancashire Civil, Family and Tribunal Courts in Preston
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Ministry of Justice, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Ministry of Justice and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace 18948 - Operations Manager - Lancashire Civil, Family and Tribunal Courts in Preston
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Ministry of Justice and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Ministry of Justice
✨Get to Know Public Sector Values
Before your interview with Ministry of Justice, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Ministry of Justice.
