22296 - Treatment Manager - Barnstaple, Camborne, Exeter, Plymouth, Poole, St Austell, Torquay, Truro - Full time - Accredited Programmes and Structured Interventions (10206710)

The Treatment Manager will have responsibility for the quality oversight, facilitation and delivery of Accredited Programmes and Structured Interventions which address offending behaviour to meet the requirements of the sentence of the court. The role will be regionally based reporting directly to a Programme Manager for their area. They will have no direct line management responsibility but will provide professional supervision to Programme Facilitators within the region and professional advice to improve performance, skills and development opportunities.

Summary

The Treatment Manager is responsible for ensuring that Programme Facilitators deliver programmes in accordance with the Accredited Programme manual and session content requirements for a range of programmes, this will be done through video monitoring, feedback and group supervision. The job holder will provide ‘On Call’ cover for referral enquiries and staff support in accordance with a rota that provides support when intervention programmes are scheduled including evenings and weekends.

Responsibilities, Activities & Duties

• Responsible for the quality of delivery of interventions which includes all tasks associated with the support of Accredited Programmes and Structured Interventions including post programme work by Programme Facilitators to ensure all Programmes are monitored as prescribed.
• Responsible for providing professional supervision including session monitoring to support the development of skills and maintain the integrity of service delivery.
• To provide advice, information, training and consultancy as required to staff and external organisations including Practitioners and Court staff to ensure that eligibility and suitability criteria are understood.
• Responsible for managing the risks presented by people on Probation whilst subject to an Accredited Programmes or Structured Interventions requirement and ensuring that relevant information is exchanged with the Probation Practitioners as required.
• To co-ordinate, monitor and review the planning and preparation for delivering programmes in accordance with the Programme Schedule including suitability assessments and managing waiting lists.
• Responsible for the continuous assessment and support of Programme Facilitators in the development of the skills required to deliver programmes, monitor and identify individual performance through Treatment Management and report under-performance or poor quality to the Programme Manager.
• Oversee the management of risk during programmes delivery and ensure that relevant information is exchanged with Probation Practitioners in a timely manner.
• To contribute to and maintain a log of nationally agreed changes to the accredited programme manuals and ensure their implementation.
• To deliver accredited and non-accredited programmes where required to maintain accreditation.

The duties / responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

Additional Information

Applications are welcome from facilitators who are currently trained in Building Choices and who have delivered a minimum of 2 full programmes. The applicant must also evidence that they have consistently scored 3.2 and above on video monitoring. Please make sure that you are using the STAR method when answering the interview questions. The STAR method is a structured approach to answering interview questions by outlining the Situation, Task, Action, and Result of your experiences.

Work history - A work history detailing your career history will be assessed against the essential and desirable criteria outlined in the job description.

Sifting on a lead behaviour - Should a large number of applications be received, an initial sift may be undertaken using the lead behaviour "Managing a quality service". Candidates who pass the initial sift will progress to full sift, or progress straight to interview.

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Benefits

• Annual Leave: Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis.
• Pension: The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).
• Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
• Networks: The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management.

Eligibility

Staff on fixed term appointments must have been recruited through fair and open competition. All candidates are subject to security and identity checks prior to taking up post.

Vacancies advertised “cross-government” are only open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules.

Support

A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.

Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace.

Diversity & Inclusion: The Civil Service is committed to attract, retain and invest in talent wherever it is found.

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.