At a Glance
- Tasks: Support new colleagues with onboarding and administrative duties across three establishments.
- Company: Join a supportive team dedicated to helping new recruits thrive.
- Benefits: Enjoy a stable 37-hour work week with opportunities for personal growth.
- Why this job: Make a real difference in the lives of new staff by ensuring they feel valued.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Dynamic role with no line management responsibilities, perfect for those who love teamwork.
The predicted salary is between 36000 - 60000 £ per year.
This role will cover three establishments, assisting in the onboarding of new colleagues within HMYOI Brinsford, HMP Stoke Heath and HMP Swinfen Hall supporting three New colleague mentors, with administration duties.
Overview of the job
The New Colleagues Lead Administrator will be situated within the People Hub at the establishment. The post holder will function as an ally to new and pending joiners, in particular Prison Officers. They will put processes in place to provide equipment, access to Information Technology and provide general orientation, as well as providing practical support – like meeting new staff at the gate. They will also assist with the facilitation of a buddying scheme via the in-vision system.
The specific duty of the job holder is to provide support for all new recruits in the establishment. The job holder will provide administrative support ensuring that all new staff are supported through the establishment onboarding processes led by the People Hub Manager. The key objective of the role is to ensure that new recruits have a supportive and smooth onboard experience into their new working environment, providing ongoing guidance and support. A key measurement for success in the role will be a noticeable uplift in new staff retention, ensuring they feel supported and valued. This is a rotational, non-operational role with no line management responsibilities.
Responsibilities, Activities and Duties
- Obtain information about potential new staff following successful completion of the recruitment process and prior to employment procedures being completed.
- Maintain contact with the individual as a point of contact and information and help them to prepare for their new role.
- Facilitate a local buddy scheme, working with Invision where required, to ensure all new colleagues have a buddy.
- Ensure arrangements are made to meet and welcome new colleagues on their first day and after early residential foundation training.
- Liaise and work with the People Hub and the Business Hub to ensure all relevant tasks and actions for new recruits are processed efficiently and accurately such as ensuring uniforms for operational staff have been ordered in time and are in place. Also, epaulettes, ID Cards, setting up of IT.
- Coordinate the induction and training for new recruits by liaising with any relevant teams ensuring appropriate processes are in place such as induction timetables are met and set.
- Work with new recruits and line managers regarding deployment i.e. shift patterns and any pre-booked commitments/holidays.
- Work with colleagues and managers to ensure new colleagues feel supported and valued.
- Co-ordinate any awareness sessions for area of work for the new colleague.
- Prioritise and distribute communications to new recruits, line managers, and any other relevant stakeholders.
- Undertake other management/administrative tasks including organising, producing and maintaining accurate records for the area of work for the Hub Manager.
- Monitor exit survey data and trends to improve the performance of the work area, escalating any concerns to the Hub Manager and senior team (where appropriate).
The duties/responsibilities listed above describe the post as it is at present and are not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
Behaviours
- Changing and Improving
- Communicating and Influencing
- Working Together
- Managing a Quality Service
- Delivering at Pace
Hours of Work (Unsocial Hours) Allowances
37 hour working week. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.
13816 - BA - New Colleagues lead Administrator in Peacehaven employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 13816 - BA - New Colleagues lead Administrator in Peacehaven
✨Tip Number 1
Network like a pro! Reach out to current employees at HMYOI Brinsford, HMP Stoke Heath, and HMP Swinfen Hall on LinkedIn. Ask them about their experiences and any tips they might have for new recruits. This can give you insider knowledge and make you stand out.
✨Tip Number 2
Prepare for your first day by familiarising yourself with the establishment's culture and values. Check out their website and social media to get a feel for what they stand for. This will help you connect with your new colleagues right from the start!
✨Tip Number 3
Don’t be shy about asking questions during your onboarding process. Whether it’s about your role or the buddy scheme, showing curiosity demonstrates your eagerness to learn and adapt. Plus, it helps build rapport with your mentors and colleagues.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest updates and resources to help you ace your onboarding experience. Let’s get you started on this exciting journey!
We think you need these skills to ace 13816 - BA - New Colleagues lead Administrator in Peacehaven
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of New Colleagues Lead Administrator. We want to see how you can support new recruits and enhance their onboarding experience!
Showcase Your Communication Skills: Since this role involves liaising with various teams and new colleagues, it's crucial to demonstrate your communication abilities. Use clear and concise language in your application to show us you can effectively convey information.
Highlight Your Organisational Skills: As an administrator, being organised is key! Share examples of how you've successfully managed multiple tasks or projects in the past. This will help us see how you can keep everything running smoothly for new recruits.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ministry of Justice
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of the New Colleagues Lead Administrator. Familiarise yourself with the onboarding processes, buddy schemes, and administrative duties mentioned in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves liaising with new recruits and various teams, it's crucial to highlight your communication skills. Prepare examples of how you've effectively communicated in previous roles, especially in situations where you had to influence or support others. This will show that you can manage relationships well.
✨Demonstrate Your Organisational Abilities
As an administrator, being organised is key. Be ready to discuss how you prioritise tasks and manage multiple responsibilities. You might want to share specific tools or methods you use to keep track of your work, as this will illustrate your ability to deliver at pace and maintain a quality service.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, the buddy scheme, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.