Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our prison support team and keep things running smoothly with varied physical tasks.
- Company: Be part of a supportive team in a vital public service role.
- Benefits: Enjoy 25 days annual leave, a generous pension scheme, and retail discounts.
- Other info: Flexible shifts with opportunities for career growth and training.
- Why this job: Make a difference in a unique environment while gaining valuable experience.
- Qualifications: No formal qualifications needed; just bring good judgement and teamwork skills.
The predicted salary is between 24000 - 28000 £ per year.
As part of our prison support team, your work will be varied and help keep the prison moving. This is an active role involving a range of physical tasks such as lifting, carrying, standing, walking and lone working on day and night shifts. You will not always be in contact with prisoners; contact depends on the specific prison. Full training and a supportive team are provided. Driving duties are essential for certain establishments. Candidates must hold a full, valid UK driving licence for roles that require it.
Responsibilities
- Secure entry and exit of staff, visitors and vehicles
- Conduct searches of staff, prisoners, visitors and vehicles
- Escort vehicles and contractors around the prison site
- Allocate and collect staff keys and radios
- Patrol and search perimeter fence areas
- Operate the prison radio system and monitor CCTV, reporting suspicious activity
- Welcome and escort visitors; monitor and log mail; report contraband and preserve evidence
- Photograph prisoners, process property and parcels, supervise prisoners, assist officers, and deliver food using trolleys or electric tug vehicles
- Transport prisoners and escorts to destinations; collect mail; monitor the PIN phone system; maintain PIN phone request logs
- Understand and respond to national and local policies, incidents and emergencies
Salary and Hours
37‑hour week with 20% unsocial hours allowance. Standard rates include night, evening, weekend and public holiday shifts on a rolling shift pattern.
Benefits
- 25 days annual leave, increasing to 30 days after 10 years (pro‑rated)
- 9 days bank, public and privilege holidays
- Paid Level 2 apprenticeship in customer service
- Generous Civil Service pension scheme
- Season ticket loans, retail discounts, Employee Assistance Programme, Cycle to Work scheme
Qualifications & Other Requirements
No formal qualifications are required. Good judgement, common sense, responsibility and teamwork are essential. The role requires fluency in English; Welsh may be required in Wales.
Equality and Diversity Statement
We recruit by merit on the basis of fair and open competition in line with the Civil Service Code.
Operational Support Grade - HMP Morton Hall (Prison Support Role) employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Grade - HMP Morton Hall (Prison Support Role)
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the specific tasks and responsibilities mentioned in the job description. This way, when you get that interview, you can show off your knowledge and enthusiasm for the position.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or other platforms. They can give you insider tips about the role and the work environment, which can really help you stand out during the interview process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to teamwork, responsibility, and handling emergencies. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to take on the challenges of the role.
We think you need these skills to ace Operational Support Grade - HMP Morton Hall (Prison Support Role)
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. We love it when candidates connect their skills to the specific tasks mentioned, like handling physical duties or working in a team.
Keep It Clear and Concise: We appreciate straightforward applications. Stick to the point and avoid fluff. Use bullet points if you need to list skills or experiences – it makes it easier for us to read!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ministry of Justice
✨Know the Role Inside Out
Make sure you understand the responsibilities of the Operational Support Grade role. Familiarise yourself with tasks like conducting searches, patrolling, and operating the prison radio system. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Teamwork Skills
Since this role involves working closely with a supportive team, be ready to discuss your experiences in teamwork. Think of examples where you've collaborated effectively, especially in challenging situations. This will demonstrate your ability to fit into their team dynamic.
✨Prepare for Physical Tasks
Given the active nature of the job, be prepared to discuss your physical capabilities. You might be asked about your experience with lifting, carrying, or any relevant physical tasks. Highlight any previous roles or activities that required similar physical demands.
✨Understand the Importance of Safety and Security
This role is all about maintaining safety and security within the prison. Brush up on relevant policies and procedures, and be ready to discuss how you would handle emergencies or suspicious activities. Showing that you take safety seriously will set you apart from other candidates.