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- Tasks: Support daily prison operations, from security checks to managing deliveries and monitoring CCTV.
- Company: Join His Majesty’s Prison and Probation Service, making a real impact in public safety.
- Benefits: Enjoy 25 days annual leave, pension scheme, retail discounts, and training opportunities.
- Why this job: This role offers unique experiences and career progression in a dynamic environment.
- Qualifications: No formal qualifications needed; good communication and calmness under pressure are key.
- Other info: Flexible shifts including weekends and nights; potential for career advancement.
The predicted salary is between 23856 - 31728 £ per year.
Operational Support Grade HMP Huntercombe £27,840 His Majesty’s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds . Someone like you You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You’ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Operational Support employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support
✨Tip Number 1
Familiarize yourself with the daily operations of a prison. Understanding the environment and the various roles within it will help you demonstrate your knowledge during the interview process.
✨Tip Number 2
Highlight your communication skills. Since this role requires good judgment and the ability to stay calm under pressure, be prepared to share examples of how you've effectively communicated in challenging situations.
✨Tip Number 3
Show your willingness to work flexible hours. Mention your availability for weekend and night shifts, as this flexibility is crucial for the operational support role.
✨Tip Number 4
Emphasize your teamwork experience. Being a great team player is essential in this role, so be ready to discuss times when you've successfully collaborated with others to achieve a common goal.
We think you need these skills to ace Operational Support
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Operational Support position. Understand the key responsibilities and the skills required, such as good communication and the ability to remain calm under pressure.
Tailor Your CV: Customize your CV to highlight relevant experiences that demonstrate your ability to work in a fast-paced environment. Emphasize any previous roles where you had to manage multiple tasks or work as part of a team.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the unique contributions you can make. Mention your understanding of the importance of supporting the day-to-day operations in a prison setting.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ministry of Justice
✨Show Your Communication Skills
As a key part of the Operational Support role, being a good communicator is essential. During the interview, make sure to demonstrate your ability to convey information clearly and effectively, especially in high-pressure situations.
✨Emphasize Teamwork
This job requires you to be a great team player. Share examples from your past experiences where you successfully worked as part of a team, highlighting how you contributed to achieving common goals.
✨Demonstrate Good Judgment
The role involves making quick decisions under pressure. Be prepared to discuss scenarios where you had to use your judgment to resolve issues or handle difficult situations, showcasing your ability to think on your feet.
✨Be Ready for Physical Tasks
Since the job includes physical duties like lifting and walking, it’s important to show that you are physically capable. Mention any relevant experiences that demonstrate your fitness and readiness for the active aspects of the role.
