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- Tasks: Support daily prison operations, including security checks, managing deliveries, and monitoring CCTV.
- Company: Join His Majesty’s Prison and Probation Service, making a real impact in public safety.
- Benefits: Enjoy 25 days annual leave, pension scheme, retail discounts, and training opportunities.
- Why this job: This role offers unique experiences and career progression in a dynamic environment.
- Qualifications: No formal qualifications needed; good communication and calmness under pressure are key.
- Other info: Flexible shifts, including weekends and nights, with potential for career advancement.
The predicted salary is between 23400 - 31200 £ per year.
Operational Support Grade HMP Huntercombe £27,840 His Majesty’s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds . Someone like you You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You’ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Operational Support employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support
✨Tip Number 1
Familiarize yourself with the daily operations of a prison. Understanding the environment and the various roles within it will help you demonstrate your knowledge during the interview process.
✨Tip Number 2
Highlight your communication skills in any interactions you have with us. Being able to convey information clearly and effectively is crucial in a fast-paced environment like a prison.
✨Tip Number 3
Prepare for scenarios that test your ability to stay calm under pressure. Think of examples from your past experiences where you successfully managed stressful situations.
✨Tip Number 4
Show your enthusiasm for teamwork. Since this role involves working closely with others, be ready to discuss how you contribute to a positive team dynamic.
We think you need these skills to ace Operational Support
Some tips for your application 🫡
Understand the Role: Take some time to thoroughly read the job description for the Operational Support Grade position. Understand the key responsibilities and the skills required, such as good communication and the ability to remain calm under pressure.
Tailor Your CV: Make sure your CV highlights relevant experiences that demonstrate your ability to work in a fast-paced environment. Include any previous roles where you had to manage tasks under pressure or work as part of a team.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the unique contributions you can make. Mention specific examples of how your skills align with the job requirements, particularly your judgement and common sense.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at Ministry of Justice
✨Show Your Communication Skills
As an Operational Support Grade, effective communication is key. Be prepared to demonstrate your ability to communicate clearly and calmly, especially in high-pressure situations. Think of examples from your past experiences where you successfully communicated with a team or handled a challenging situation.
✨Emphasize Teamwork
This role requires being a great team player. Highlight your experiences working in teams, how you contribute to group dynamics, and any specific instances where you supported your colleagues. Show that you understand the importance of collaboration in maintaining a safe and efficient environment.
✨Demonstrate Good Judgment
The job involves making quick decisions under pressure. Prepare to discuss scenarios where you had to use your judgment effectively. This could be in previous jobs, volunteer work, or even personal experiences where you had to assess a situation and act accordingly.
✨Be Ready for Physical Tasks
Since the role includes physical duties like lifting and escorting vehicles, be ready to talk about your physical fitness and any relevant experiences. If you've participated in activities that require physical stamina or strength, mention those to show you're prepared for the demands of the job.
