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- Tasks: Support daily prison operations, from security checks to managing deliveries and monitoring CCTV.
- Company: Join His Majesty’s Prison and Probation Service, making a real impact in public safety.
- Benefits: Enjoy 25 days annual leave, pension scheme, retail discounts, and training opportunities.
- Why this job: This role offers unique experiences and career progression in a dynamic environment.
- Qualifications: No formal qualifications needed; good communication and calmness under pressure are key.
- Other info: Flexible shifts including weekends and nights; potential for career advancement.
The predicted salary is between 23856 - 31728 £ per year.
Operational Support Grade HMP Huntercombe £27,840 His Majesty’s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds . Someone like you You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You’ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.
Operational Support employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support
✨Tip Number 1
Familiarize yourself with the daily operations of a prison. Understanding the environment and the various roles within it will help you demonstrate your knowledge during the interview process.
✨Tip Number 2
Highlight your communication skills. Since this role requires good judgment and the ability to stay calm under pressure, be prepared to share examples from your past experiences that showcase these abilities.
✨Tip Number 3
Be ready to discuss your teamwork experience. As an Operational Support Grade, you'll be part of a supportive team, so showing that you can work well with others is crucial.
✨Tip Number 4
Prepare for shift work discussions. Since the role involves various shifts, including weekends and nights, be clear about your availability and willingness to adapt to different schedules.
We think you need these skills to ace Operational Support
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Operational Support Grade position. Understand the key responsibilities and the skills required, such as good communication and the ability to remain calm under pressure.
Tailor Your CV: Customize your CV to highlight relevant experiences and skills that align with the job requirements. Emphasize any previous roles that involved teamwork, security, or customer service, even if they were not in a prison setting.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the unique opportunity it presents. Mention why you are interested in working in a prison environment and how your skills make you a suitable candidate.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Ministry of Justice
✨Show Your Communication Skills
As a key part of the Operational Support role, being a good communicator is essential. During the interview, make sure to demonstrate your ability to communicate clearly and effectively, especially in high-pressure situations.
✨Emphasize Teamwork
This job requires you to be a great team player. Share examples from your past experiences where you successfully worked as part of a team, highlighting how you contributed to achieving common goals.
✨Demonstrate Good Judgment
The role involves making quick decisions under pressure. Be prepared to discuss scenarios where you had to use your judgment effectively, showcasing your ability to remain calm and think critically.
✨Understand the Role's Responsibilities
Familiarize yourself with the day-to-day tasks of an Operational Support Grade. Show that you understand the variety of duties involved, from security checks to managing deliveries, and express your enthusiasm for these responsibilities.
