At a Glance
- Tasks: Support frontline operations and maintain efficient processes in a fast-paced environment.
- Company: Join the Ministry of Justice, committed to diversity and inclusion.
- Benefits: Enjoy 25 days annual leave, pension scheme, and flexible working options.
- Other info: Hybrid working arrangements available with excellent training and development opportunities.
- Why this job: Be a vital link in a dynamic team driving performance and continuous improvement.
- Qualifications: Strong organisational skills and experience in administrative support.
The predicted salary is between 24000 - 28000 £ per year.
We are seeking a highly organised and motivated Senior Administrative Officer (SAO) to join our dynamic Service Centre based in Norwich, supporting the London Probation Service. The successful candidate will be responsible for ensuring the effective delivery of high‑quality business support services that underpin frontline probation operations. The postholder will play a central role in maintaining efficient processes, supporting operational teams, and enabling the smooth running of a busy and fast‑paced service environment.
Working closely with the leadership team, the SAO will act as a vital link between teams, stakeholders and partner agencies, helping to drive performance, maintain compliance and support continuous improvement across a wide range of administrative functions.
- Maintain efficient processes and support operational teams.
- Support the delivery of a busy, fast‑paced service environment.
- Act as a link between teams, stakeholders and partner agencies.
- Drive performance and maintain compliance.
- Support continuous improvement across a wide range of administrative functions.
- Line‑manage staff, contribute to staff development.
- Ensure systems, processes and data are managed effectively and in line with organisational standards.
- Maintain compliance with policies, including health, safety and information handling requirements.
The MoJ offers hybrid working arrangements where business need allows. The role can only be worked in the UK and not overseas. For nationally advertised positions, successful candidates will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. Standard full‑time working hours are 37 hours per week excluding unpaid breaks. The HMPPS welcomes part‑time, flexible and job‑sharing working patterns where they meet the demands of the role and business needs.
Benefits
- Annual leave: 25 days on appointment, increasing to 30 days after five years’ service (plus public holidays).
- Pension: Covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund.
- Training and development opportunities.
- Family‑friendly policies such as reduced hours or job share.
- Flexible benefits including voluntary benefits, retail vouchers and discounts.
- Paid paternity, adoption and maternity leave.
- Free annual eyesight tests for employees who use computer screens.
We promote a welcoming and inclusive work environment for all employees and are committed to diversity, inclusion and equal opportunity. Successful candidates will undergo security and identity checks prior to taking up the post.
Administrative Officer in Norwich employer: Ministry of Justice
The Ministry of Justice (MoJ) is an exceptional employer, offering a supportive and inclusive work culture in Norwich that prioritises employee well-being and professional growth. With flexible working arrangements, generous annual leave, and a commitment to diversity, the MoJ fosters an environment where staff can thrive while contributing to meaningful public service. Employees benefit from comprehensive training opportunities and family-friendly policies, making it an ideal place for those seeking a rewarding career in administrative support.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Officer in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to the London Probation Service. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative roles. Think about how you can showcase your organisational skills and ability to support operational teams effectively.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar.
✨Tip Number 4
Apply through our website for the best chance of landing that Senior Administrative Officer role. We want to see your application and help you get your foot in the door!
We think you need these skills to ace Administrative Officer in Norwich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Senior Administrative Officer. We want to see how you can support our operational teams and maintain efficient processes.
Showcase Your Organisational Skills:As an SAO, being organised is key! Use your application to demonstrate your ability to manage multiple tasks and keep everything running smoothly. Share examples that show how you've done this in the past.
Highlight Teamwork and Communication:This role involves acting as a link between various teams and stakeholders. Make sure to include examples of how you've successfully collaborated with others and communicated effectively in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for a seamless application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Ministry of Justice
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Senior Administrative Officer. Familiarise yourself with the key tasks mentioned in the job description, such as maintaining efficient processes and supporting operational teams. This will help you demonstrate your knowledge and show how your skills align with their needs.
✨Showcase Your Organisational Skills
As an SAO, being organised is crucial. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you maintained compliance and drove performance in a busy environment. This will give the interviewers confidence in your ability to handle the demands of the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about situations where you acted as a link between teams or stakeholders and how you contributed to continuous improvement. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
