23118 - Performance & Quality Officer - Yorkshire and the Humber Probation Service
Company:
Company: Ministry of Justice
Hours:
Hours: Full-time
Location:
Location: Yorkshire and The Humber Region, NP10 8FZ
This is an exciting opportunity to join the Performance Team based in Probation Service Yorkshire and the Humber. It is a temporary post until 18/01/28 due to the substantive post holder undertaking another temporary role. There is a possibility, however, that this could become a permanent appointment*. The Performance & Quality Officer (PQO) is a regional role based across the Yorkshire and the Humber region and there is a requirement to travel across the region. The role involves working with Probation Delivery Units (PDUs) to support them in achieving agreed performance targets. This includes:
- Ensuring that PDUs deliver in accordance with agreed national service delivery indicators and specifications
- Developing and delivering a quality improvement programme for the Yorkshire and the Humber region
- Identifying local performance and quality issues and opportunities linking into His Majesty's Prison and Probation Service (HMPPS) priorities
- Running improvement initiatives to address opportunities for performance improvement
- Working with other PQOs to share best practice and maximise improvements in quality and performance
- Experience of using Excel, Word, Outlook, PowerPoint, Business Objects, Power BI
- Demonstrate the ability to extract and maintain information and analyse data
* This possibility applicable only to an external candidate appointed on a fixed-term basis. Under the current HMPPS guidance, fixed-term contracts apply to external appointees. If an existing civil servant is successful in a time-limited campaign, they would normally move under the appropriate temporary arrangement, such as a loan or detached duty, rather than becoming a fixed-term appointee. A temporary promotion, loan or detached duty cannot simply be converted into a permanent appointment as a result of that arrangement.
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23118 - Performance & Quality Officer - Yorkshire and the Humber Probation Service in Newport employer: Ministry of Justice
The Ministry of Justice is an exceptional employer, dedicated to transforming lives through education and vocational training. With a strong emphasis on supportive relationships and personal development, employees benefit from a collaborative work culture that prioritises safety and security while offering opportunities for professional growth and meaningful impact in the community. Working in this role not only allows you to make a difference but also provides a unique chance to contribute to the rehabilitation and resettlement of individuals in a dynamic environment.
