21749 - Probation Service Officer - Restorative Justice Facilitator - Newport (Wales)

Please note: This is a full-time post of 37 hours per week, Monday to Friday. The role involves significant travel across Wales and therefore requires a full UK driving licence and access to a vehicle.

As a Restorative Justice Facilitator, you will facilitate communication between victims of crime and people on probation or in prison to address the harm caused by crime and find a positive way forward. The role involves promoting awareness and understanding of restorative justice across the Probation Service and partner agencies, identifying suitable referrals, undertaking risk and suitability assessments, and preparing participants for restorative interventions. You will facilitate restorative justice interventions, provide post-intervention support and debriefing, and maintain case records in line with organisational and professional standards.

Working as part of a small, geographically dispersed team, you will need to be self-motivated, organised and confident working independently whilst maintaining effective communication with colleagues and stakeholders. The role requires strong interpersonal skills, professional judgement and the ability to manage sensitive situations.

If this sounds like you, apply now. Full training will be provided. Following completion of your initial training, you will be expected to achieve and maintain Registered Practitioner status with the Restorative Justice Council and participate in ongoing professional development and supervision.

The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement.

You must have the right to work in the UK. This role is not eligible for a new Skilled Worker visa. If your application is successful, you will need to ensure that you have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.

Probation services officers can help make a real difference to peoples’ lives. It’s not always easy to help someone turn their life around, but it can be immensely rewarding. We’re looking for empathetic, patient and resilient people to join us as probation services officers. As well as making a difference to others, the role offers plenty of on-the-job training and a real chance to build a career in the Probation Service.

As a PSO, you’ll have a similar job to a fully qualified probation officer. The main difference is you’ll work with medium and lower risk people of probation. Day-to-day, you’ll manage a caseload of offenders before and after sentence. We’ll look to you to assess and manage risks, provide information to courts and work closely with agencies throughout the justice system. You’ll also do everything you can to support offenders.

You don’t need a degree for this role. We’re much more interested in your personal qualities. Ideally with experience of working with people who have social or personal difficulties, you’ll be empathetic, patient and resilient. Good writing skills are also essential. You must be able to produce clear and accurate reports to tight deadlines.

The MoJ offers a range of benefits including annual leave, pension, training, and employee-run networks for support. The Civil Service is committed to attract, retain and invest in talent wherever it is found.