At a Glance
- Tasks: Support the delivery of probation qualifications and coordinate learning activities.
- Company: Join a dynamic team within the National Probation Service.
- Benefits: Gain valuable experience, develop skills, and contribute to meaningful work.
- Other info: Opportunity for growth and development in a supportive environment.
- Why this job: Make a difference in the community while enhancing your administrative skills.
- Qualifications: Previous admin experience and proficiency in Excel required.
The predicted salary is between 30000 - 40000 € per year.
The post holder will be a member of the wider HMPPS Learning and Development (L&D) team but will be based within the National Probation Service (NPS). For day to day and line management purposes, the post holder will report to the Divisional Training Manager or their Deputy. The post holder will provide administrative support to aid in the delivery of probation qualifications at a local level and coordinate associated L&D activities. Regular communications with Divisional hubs, members of the Divisional Training Team and national colleagues to support effective and efficient registration of learners, certification claims, preparation for External Quality Assurer inspections and providing resources for effective training delivery.
Responsibilities and Duties
- Provide general administrative support for the Divisional Training Team including photocopying, typing, amending and processing documents, minute taking and responding to queries using an understanding of Probation service delivery.
- Act as a Local Training Coordinator to administer training events on HR systems, ensuring that learner records are up to date and produce reports as required.
- Liaise with other L&D teams to organise appropriate venues for local and national training and monitor take up of training delivered by the Divisional Training team.
- Analyse training attendance/completion information to produce reports as specified by the Divisional Training Manager to assist in deploying HMPPS L&D resources to meet the requirements of the division.
- Provide assistance to business managers and divisional hubs to aid in promoting attendance in the divisions and provide advice on learning and development activities.
- Aid the development of others in building their knowledge of the L&D offer.
- Maintain divisional records on behalf of the National Centre and adhere to nationally agreed practices to utilise the eportfolio system to register learners on qualifications.
- Provide the Divisional Training Manager and National Centre with updates on learner progress and claim certificates for completions and national census information to inform invoices.
- Liaise with the National Centre to prepare for External Quality Assurance inspections and maintain Awarding Body compliance with all administrative activities.
- Develop and maintain comprehensive and up-to-date electronic and manual filing systems which support the team and be effective in storing and retrieving key data.
- Co-ordinate and schedule national and locally administered learning events including producing timetables of upcoming training and communications to staff.
- Create and maintain relevant databases and ensure they contain accurate data, liaising with appropriate staff as necessary and routinely quality assuring them - this can include restricted or confidential information.
- Contribute to the continuous improvement of administrative systems, processes and workflows to ensure the team meets its targets.
Behaviours
- Managing a Quality Service
- Working Together
- Delivering at Pace
- Changing and Improving
- Making Effective Decisions
Essential Experience
- Previous administration experience, and experience of providing a wide range of management support activities.
- Proficiency in use of Excel to produce spreadsheets and present data in an accessible format.
- Evidence of providing support and assistance to colleagues in delivering a quality service.
Desirable Experience
- Experience of effective communications.
- Experience of making successful critical decisions.
- Operational experience of working in a Probation setting.
Technical Requirements
- NVQ Level 2 or equivalent.
- RSA III (gained or working towards) or equivalent qualification such as CLAIT Advanced Desirable.
- GCSE Grade A-C in English and Maths (or equivalent).
Ability
- Microsoft: Word, Excel, Outlook and PowerPoint (or equivalent i.e. Lotus Notes).
- Making Effective Decisions.
Learning and Development Administrator in Newark on Trent employer: Ministry of Justice
As a member of the HMPPS Learning and Development team within the National Probation Service, you will thrive in a supportive work culture that prioritises employee growth and development. With opportunities to enhance your administrative skills while contributing to meaningful training initiatives, this role offers a unique chance to make a positive impact in the community. Enjoy a collaborative environment where your contributions are valued, and benefit from comprehensive training resources to help you succeed in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Learning and Development Administrator in Newark on Trent
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the Learning and Development field, especially those at HMPPS. They can give you insider info on what it’s really like and might even put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative support and L&D. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Show off your Excel skills! Be ready to discuss how you've used spreadsheets to manage data or reports in past roles. It’s a key part of the job, so demonstrating your proficiency can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Learning and Development Administrator in Newark on Trent
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in administration and support activities. We want to see how your skills align with the Learning and Development role, so don’t hold back on showcasing your strengths!
Showcase Your Skills:When filling out your application, emphasise your proficiency in Excel and any other technical skills you have. We love seeing candidates who can present data effectively, so include examples of how you've used these skills in previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your experiences and qualifications. Remember, clarity is key in administrative roles!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Ministry of Justice
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Learning and Development Administrator. Familiarise yourself with the key tasks mentioned in the job description, such as providing administrative support and coordinating training events. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Admin Skills
Since this role requires strong administrative skills, be prepared to discuss your previous experience in administration. Bring examples of how you've successfully managed documents, organised training events, or maintained records. Highlight your proficiency in Excel and any other relevant software, as these are crucial for the position.
✨Communicate Effectively
Effective communication is key in this role, so practice articulating your thoughts clearly. Be ready to explain how you've collaborated with teams in the past and how you can contribute to the L&D team. Use specific examples to illustrate your points, especially when discussing your experience in liaising with colleagues or managing queries.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team's current projects, challenges they face, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
