22452 - Hub Manager - HMP Maidstone

General Information

• Salary: £37,417 - £39,214
• Working Pattern: Full Time
• Location: Maidstone
• Region: Kent, Surrey & Sussex
• Closing Date: 04-Oct-2026
• Business Unit: Maidstone
• Post Type: Permanent
• Civil Service Grade: HEO
• Number of jobs available: 1
• Reserve List: 12 Months

Job description

Job holders within this Group Profile will be responsible for managing the transactional activity within their relevant administrative Hub. They will line manage staff and apply all Human Resources (HR) related policies and practices and be able to carry out all aspects of people management such as staff management, disciplinary investigations, performance management and staff appraisals. This is a non-operational role which may involve contact with prisoners depending on their area of work.

Typical tasks associated with this Group Profile include:

• Contribute toward the development of local policy, procedures and practice and ensure consistency of application
• Manage devolved budgets in accordance with the financial procedures outlined in the budget delegation
• Manage the achievement of Service Delivery Indicators (SDIs) and standards within the work area, verifying and signing off documentation as appropriate
• Attend relevant unit meetings as required to provide feedback on good practice examples, to promote awareness for better and more efficient ways of working
• Analyse and act on data collected by the Hub and produce any relevant reports to show findings
• Ensure that data entered into local and national systems is accurate and in accordance with agreed timescales
• Monitor performance of the Hub
• Draft all external and internal communications on behalf of the Hub
• Provide Head of Function with management information relating to the relevant area
• Be responsible for the management of all staff within their area, including staff performance, development and annual appraisal through to sickness absence management
• Act as first point of contact for relevant external stakeholders
• Act as requisitioner or approver dependent on local policy.

Essential Skills:

• Able to deal effectively and assertively with staff at all levels
• Able user of MS Word and MS Excel
• Information collation and analysis

Hours of Work and Allowances

37 hour working week

Behaviours:

• Changing and Improving
• Communicating and Influencing
• Working Together
• Managing a Quality Service
• Making Effective Decisions
• Leadership

Additional Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Benefits:

• Annual Leave: The holiday year runs from 1 March. Leave entitlement is calculated on a pro-rata basis.
• Bank, Public and Privilege Holidays: You are entitled to 9 days in recognition of bank, public and privilege holidays.
• Pension: The Civil Service offers a choice of two pension schemes.
• Work Life Balance: HMPPS is keen to encourage alternative working arrangements.
• Training: HMPPS is committed to staff development and offers a range of training and development opportunities.

Eligibility:

All candidates are subject to security and identity checks prior to taking up post. All external candidates are subject to 6 months probation.

Contact Information:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or email moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk.