Senior Service Designer & Capability Lead – Prisons Digital in London

Senior Service Designer & Capability Lead – Prisons Digital in London

London Full-Time 60000 - 75000 € / year (est.) Home office (partial)
Ministry of Justice

At a Glance

  • Tasks: Lead the design of innovative services for the Prisons Digital team and coach fellow designers.
  • Company: Join the Ministry of Justice, a leader in public service innovation.
  • Benefits: Enjoy flexible working, generous pension contributions, and a supportive work-life balance.
  • Other info: Be part of a collaborative environment focused on inclusive design practices.
  • Why this job: Make a real difference in service design while shaping a high-performing community.
  • Qualifications: Experience in service design and leadership skills are essential.

The predicted salary is between 60000 - 75000 € per year.

The Ministry of Justice is seeking a Lead Service Designer to join the Prisons Digital team. This leadership role involves developing a high-performing service design community and collaborating closely with other leads to enhance design capability.

The successful candidate will be responsible for setting service design standards, coaching Senior Service Designers, and promoting inclusive design practices across products and services.

This position offers a positive work-life balance with flexible working arrangements and an extensive benefits package, including generous pension contributions.

Senior Service Designer & Capability Lead – Prisons Digital in London employer: Ministry of Justice

The Ministry of Justice is an excellent employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With flexible working arrangements and a comprehensive benefits package, including generous pension contributions, this role as a Senior Service Designer & Capability Lead provides a unique opportunity to make a meaningful impact in the Prisons Digital team while fostering a high-performing service design community.

Ministry of Justice

Contact Detail:

Ministry of Justice Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Service Designer & Capability Lead – Prisons Digital in London

Tip Number 1

Network like a pro! Reach out to current or former employees in the Prisons Digital team on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.

Tip Number 2

Show off your skills! Prepare a portfolio that highlights your best service design projects. Make sure it reflects your ability to lead and coach others, as that's key for this role.

Tip Number 3

Practice makes perfect! Get together with a friend or mentor to do mock interviews. Focus on how you would set service design standards and promote inclusive practices—this will help us nail those tricky questions.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Senior Service Designer & Capability Lead – Prisons Digital in London

Service Design
Leadership Skills
Coaching
Design Standards
Inclusive Design Practices
Collaboration
Community Development

Some tips for your application 🫡

Show Your Passion for Service Design:When writing your application, let your enthusiasm for service design shine through. We want to see how you can contribute to our high-performing community and what unique perspectives you bring to the table.

Highlight Your Leadership Experience:Since this role involves coaching and leading others, make sure to showcase any relevant leadership experience. We’re keen to know how you've developed teams or enhanced design capabilities in your previous roles.

Emphasise Inclusive Design Practices:Inclusive design is key for us at StudySmarter. Be sure to mention any experience you have with promoting inclusive practices in your past projects. This will show us that you align with our values and understand the importance of accessibility.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Plus, it’s super easy!

How to prepare for a job interview at Ministry of Justice

Know Your Service Design Standards

Make sure you’re well-versed in the latest service design standards and methodologies. Brush up on frameworks like Design Thinking and Agile, as these will likely come up in your discussions. Being able to articulate how you've applied these in past projects will show your expertise.

Showcase Your Leadership Skills

As a Lead Service Designer, you'll need to demonstrate your ability to coach and inspire others. Prepare examples of how you've successfully led teams or mentored colleagues in the past. Highlight any initiatives you've taken to enhance design capabilities within your previous roles.

Emphasise Inclusive Design Practices

Inclusive design is key in this role, so be ready to discuss how you’ve implemented inclusive practices in your work. Share specific examples of projects where you considered diverse user needs and how that improved the overall service experience.

Prepare Questions for Them

Interviews are a two-way street! Think of insightful questions to ask about their current projects, team dynamics, and how they measure success in service design. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.