Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support probation staff and manage case files to help individuals turn their lives around.
- Company: Join the Probation Service, dedicated to public safety and rehabilitation.
- Benefits: Salary between £23,583 - £25,210 with a rewarding career path.
- Why this job: Make a real difference in people's lives while building a fulfilling career.
- Qualifications: Strong communication skills and basic IT proficiency required.
- Other info: Be part of a supportive team that values diverse backgrounds and experiences.
The predicted salary is between 20000 - 22000 £ per year.
Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. It’s an extraordinary role. There are many reasons to join the Probation Service. What will yours be?
About the role
This is an administrative job within the Probation Service. Helping people turn their lives around is immensely rewarding. Case administrators play a key role within the Probation Service, supporting probation staff to work with offenders.
As a Case Administrator, you will ensure:
- all processes run efficiently
- systems are maintained properly
- probation information is collated and prepared for case files
You will use your strong communication skills to handle enquiries from colleagues, agencies and offenders in a busy environment.
About you
For us, your personal qualities are just as important as your skills and experience. You should:
- be able to communicate with all kinds of individuals, including people in crisis
- be capable of thinking on your feet and comfortable working independently in a busy environment
- hold basic numeric skills
- hold good keyboard and IT skills including proficiency in MS Office Word, basic skills in Excel and an ability to use databases
About us
Our role is to support their rehabilitation and protect the public. People come from all walks of life to form one team in the Probation Service. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise. If this sounds like you, apply now.
Case Administrator - London Region employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Administrator - London Region
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the Probation Service on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Case Administrator.
✨Tip Number 2
Prepare for the interview by practising common questions related to communication and crisis management. We recommend role-playing with a friend to boost your confidence and get comfortable with your responses.
✨Tip Number 3
Showcase your IT skills! Be ready to discuss your proficiency in MS Office and any experience you have with databases. Bring examples of how you've used these skills in past roles to support your case.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at the Probation Service.
We think you need these skills to ace Case Administrator - London Region
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Case Administrator. We want to see how you can contribute to helping people turn their lives around!
Showcase Your Communication Skills: Since you'll be dealing with a variety of individuals, it's crucial to demonstrate your strong communication abilities in your written application. Use clear and concise language to show us you can handle enquiries effectively.
Highlight Your IT Proficiency: Don’t forget to mention your keyboard and IT skills, especially your experience with MS Office and databases. We need someone who can keep our systems running smoothly, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website for a seamless application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Ministry of Justice
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Case Administrator. Familiarise yourself with how the Probation Service operates and the importance of supporting probation staff. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples from your past experiences where you've effectively communicated with diverse individuals, especially in challenging situations. Practising these scenarios can help you articulate your skills during the interview.
✨Demonstrate Your IT Proficiency
Brush up on your MS Office skills, particularly Word and Excel, as well as any database experience you have. Be ready to discuss how you've used these tools in previous roles to manage information efficiently. You might even want to mention specific tasks you've accomplished using these applications.
✨Emphasise Your Adaptability
The role requires thinking on your feet and working independently in a busy environment. Prepare to share instances where you've successfully adapted to changing circumstances or handled multiple tasks simultaneously. This will highlight your ability to thrive under pressure, which is crucial for a Case Administrator.
