Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support probation staff and manage case files to help individuals turn their lives around.
- Company: Join the Probation Service, dedicated to public safety and rehabilitation.
- Benefits: Rewarding career with opportunities for personal growth and teamwork.
- Why this job: Make a real difference in people's lives while building a fulfilling career.
- Qualifications: Strong communication skills, basic numeric skills, and proficiency in MS Office.
- Other info: Be part of a supportive team that values diverse backgrounds and experiences.
The predicted salary is between 28800 - 43200 £ per year.
Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. It’s an extraordinary role.
There are many reasons to join the Probation Service. What will yours be?
About the role
This is an administrative job within the Probation Service. Helping people turn their lives around is immensely rewarding. Case administrators play a key role within the Probation Service, supporting probation staff to work with offenders.
As a Case Administrator, you will ensure:
- all processes run efficiently
- systems are maintained properly
- probation information is collated and prepared for case files
You will use your strong communication skills to handle enquiries from colleagues, agencies and offenders in a busy environment.
About you
For us, your personal qualities are just as important as your skills and experience. You should:
- be able to communicate with all kinds of individuals, including people in crisis
- be capable of thinking on your feet and comfortable working independently in a busy environment
- hold basic numeric skills
- hold good keyboard and IT skills including proficiency in MS Office Word, basic skills in Excel and an ability to use databases
About us
Our role is to support their rehabilitation and protect the public. People come from all walks of life to form one team in the Probation Service. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.
If this sounds like you, apply now.
Case administrator in London employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case administrator in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the Probation Service on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Case Administrator.
✨Tip Number 2
Prepare for the interview by practising common questions related to communication and crisis management. We all know that being able to think on your feet is crucial, so get comfortable with scenarios that might come up in the role.
✨Tip Number 3
Showcase your IT skills! Brush up on MS Office, especially Word and Excel. You might even want to create a sample case file to demonstrate your ability to collate and prepare information effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our supportive team.
We think you need these skills to ace Case administrator in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Case Administrator. We want to see how you can contribute to our mission of helping people turn their lives around.
Showcase Your Communication Skills: Since strong communication is key in this role, don’t forget to provide examples of how you've effectively communicated in past roles. We love seeing real-life scenarios where you've made a difference!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ministry of Justice
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Case Administrator. Familiarise yourself with how the Probation Service operates and the importance of supporting probation staff. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
Since the job involves interacting with various individuals, be prepared to demonstrate your strong communication skills. Think of examples from your past experiences where you effectively handled enquiries or resolved conflicts. This will highlight your ability to work in a busy environment and connect with people in crisis.
✨Demonstrate Your IT Proficiency
As a Case Administrator, you'll need to be comfortable with MS Office and databases. Brush up on your Excel skills and be ready to discuss how you've used technology in previous roles. If possible, mention specific software or systems you've worked with to show you're tech-savvy and ready for the job.
✨Emphasise Your Problem-Solving Abilities
In a fast-paced environment, thinking on your feet is crucial. Prepare to share examples of situations where you had to think quickly and independently to solve a problem. This will illustrate your capability to handle the demands of the role and reassure the interviewers that you can manage challenges effectively.
