At a Glance
- Tasks: Manage facilities contracts across prison and probation sites, ensuring quality and compliance.
- Company: Join the Ministry of Justice's Property Services team with a focus on impactful operations.
- Benefits: Enjoy 25 days annual leave, flexible working options, and extensive training opportunities.
- Other info: Hybrid working with at least 60% office time and dynamic career growth potential.
- Why this job: Make a difference in public service while developing your career in property management.
- Qualifications: Relevant qualifications in facilities management and strong leadership skills required.
The predicted salary is between 37800 - 46200 £ per year.
A permanent regional post in the Ministry of Justice Property Directorate's Property Services team, managing facilities contracts across prison and probation sites.
The role oversees hard and soft facilities management delivery, checks contractor quality and compliance on site, and runs works projects and supplier performance reviews.
Daily travel across the portfolio, a full UK driving licence and hybrid working with at least 60% office time set it apart.
Fit turns on a statement of suitability covering commercial, people and asset management experience, with Government Property Profession membership expected.
- What the job involves
- Manage day-to-day contracts across a region's sites using MI data and visual inspections, checking contractor work for quality, compliance and specification
- Carry out site audits at the agreed frequency and manage resulting actions to secure statutory, mandatory and contractual compliance
- Oversee delivery of works projects on your sites, contributing to business cases, bids and procurement
- Act as the client's first point of contact, report contract performance MI and run client engagement meetings
- Manage supplier issues, complaints and requests for additional spend to resolution, escalating to RPOMs where necessary
- Hold weekly supplier interfaces to elevate issues, scrutinise performance and drive value for money
- Ensure legislative and statutory compliance across health and safety, business resilience and fire risk assessment procedures
- Consider early warning notices and compensation events, advise the RPOM, and maintain mitigation plans and the risk register
- Follow the agreed schedule of visits for each asset to discuss performance and work orders
- Ensure waste, energy and biodiversity sustainability strategies are in place and followed by contractors
- Manage the transition to new contracts and operating models where applicable
- Liaise with Mo J Property on new builds, refurbishments and change of use, adhering to planning legislation
- What’s required
Qualifications
- Hold or be willing to work towards MIWFM or CIWFM, MRICS or CEng accreditation
- IWFM qualification at Level 3-4 or equivalent experience
- NEBOSH National General Certificate or willingness to work towards it
- NEC accredited training, or rapid acquisition of a strong understanding of the TFM contract and NEC3
- Technical compliance training such as L8, HV/LV, asbestos, Legionella, fire safety, CPFSI and CDM awareness, refreshed every two years
Experience
- Strong property and FM experience, showing compliance with statutory, regulatory and professional requirements
- Commercial and financial disciplines
- People management, including mentoring, motivating and developing staff
- Asset management, maintenance, and contract and supplier management
- Managing complex customer relationships and stakeholder liaison
- Managing multi-project programmes of maintenance or capital investment
Skills & knowledge
- Strong leadership, collaboration and customer engagement skills
- Personal resilience and drive to deliver at pace
- Checks & eligibility
- Full UK driving licence
- Other
- Willingness to join the Government Property Profession
- Statement of suitability of no more than 750 words, plus an anonymised CV
- Nice to have
- Experience with project management processes
- What’s offered
- 25 days annual leave, rising to 30 after five years' service, plus public holidays and one privilege day
- Scheme to buy or sell up to three days' leave a year
- Choice of Civil Service pension schemes
- Extensive training and development opportunities
- Hybrid working where business need allows
- Flexible, part-time and job-share working considered
- Employee-run networks
- Paid paternity, adoption and maternity leave, flexible benefits and free annual sight tests
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23552 - Area Property Operations Manager in London employer: Ministry of Justice
The Ministry of Justice is an exceptional employer, dedicated to transforming lives through education and vocational training. With a strong emphasis on supportive relationships and personal development, employees benefit from a collaborative work culture that prioritises safety and security while offering opportunities for professional growth and meaningful impact in the community. Working in this role not only allows you to make a difference but also provides a unique chance to contribute to the rehabilitation and resettlement of individuals in a dynamic environment.
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We think this is how you could land 23552 - Area Property Operations Manager in London
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We think you need these skills to ace 23552 - Area Property Operations Manager in London
Some tips for your application 🫡
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✨Master the Case Study Game
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