At a Glance
- Tasks: Lead change initiatives and support teams through transitions in a dynamic environment.
- Company: Join the Legal Aid Agency, a key player in the Ministry of Justice.
- Benefits: Enjoy competitive salary, flexible working options, and extensive training opportunities.
- Other info: Be part of a diverse team committed to inclusion and professional growth.
- Why this job: Make a real difference in people's lives while driving organisational transformation.
- Qualifications: Change management qualification and experience in complex organisations required.
The predicted salary is between 42914 - 46182 £ per year.
Salary
The national salary range is £42,914 - £46,182. London salary range is £49,325- £53,081. Your salary will be dependent on your base location.
Working Pattern
Full Time, Part Time, Part Time/Job Share, Flexible Working.
Location
Birmingham, Brighton and Hove, Bristol, Cambridge, Cardiff, Jarrow, Leeds, Liverpool, London, Manchester, Nottingham.
Closing Date
23-Sep-2026.
Post Type
Fixed Term, Detached Duty, Loan.
Civil Service Grade
SEO.
Number of jobs available
2.
Reserve List
12 Months.
Job ID
21984.
The Legal Aid Agency
We are an executive agency of the Ministry of Justice (MoJ). We are responsible for operationally administering the legal aid fund to provide criminal and civil legal aid advice to people in England and Wales. Our people are at the heart of achieving excellence.
Transformation
Transformation are responsible for continuing to drive forward simplifying the delivery of legal aid. We want to improve the experience for the people who apply for legal aid, the providers who deliver the services and those of us in the LAA who administer the scheme, while ensuring the LAA remains a great place to work.
Transformation Team
This team is leading the transformation of our organisation through innovation, collaboration and inclusion. We are a hybrid team of business change and project delivery experts, and working in partnership with others is at the heart of what we do.
Job Summary
The Change Manager is accountable for leading the people side of change to ensure that organisational initiatives deliver their intended outcomes and benefits. Success is measured not by delivery milestones alone, but by adoption, usage and proficiency of new ways of working.
Key Responsibilities:
- Lead the People Side of Change
- Drive Adoption, Usage and Proficiency
- Enable Leaders, Sponsors and Managers
- Integrate Change with Delivery
- Assure Benefits Realisation and Sustainability
Essential Qualifications
A recognised change management qualification (for example Prosci), or comparable professional training, accreditation.
Essential Knowledge, Experience and skills
- Experience of planning, co-ordinating or delivering change activity in a complex organisation.
- Ability to assess impacts, risks, dependencies and readiness, and use evidence to inform decisions and next steps.
- Experience of working with a wide range of people, including senior leaders, delivery teams and operational colleagues, to support successful implementation.
- Ability to communicate complex information clearly, tailoring messages, reporting or advice to different audiences.
- Experience of producing clear, high-quality plans, reporting or governance material to support oversight, prioritisation and decision-making.
- Ability to manage several priorities in a fast-paced environment while maintaining accuracy, organisation and attention to detail.
- Experience of supporting the adoption, implementation or continuous improvement of new ways of working, services or processes.
Desirable Knowledge, Experience and skills
- Experience of working in a portfolio, programme, project or transformation setting.
- Experience of applying recognised change management, project delivery or continuous improvement approaches, tools or methods.
- Experience of supporting governance forums, preparing papers, or contributing to clear reporting for senior colleagues.
- Experience of working with digital, operational or policy teams to help deliver change.
Application Process
To apply please provide a statement of suitability showing how you meet the essential criteria in no more than 1250 words.
Interview / assessment Process
If you are successful through the application stage, you will be invited to an interview / assessment centre in person or via Microsoft Teams.
Our LAA commitment to Diversity and Inclusion
The Civil Service is committed to attract, retain, and invest in talent wherever it is found.
Reasonable Adjustments
We are committed to ensuring our recruitment process is inclusive and accessible to all.
Complaints procedure
If you have any complaints about this recruitment activity, please share your concerns by emailing LAARecruitment@justice.gov.uk initially.
Additional Information
The MoJ offers Hybrid Working arrangements where business need allows.
Benefits
The MoJ offers a range of benefits including annual leave, pension options, training opportunities, and employee-run networks.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
21984 - Change Manager - Legal Aid Agency in London employer: Ministry of Justice
The Ministry of Justice is an exceptional employer, dedicated to transforming lives through education and vocational training. With a strong emphasis on supportive relationships and personal development, employees benefit from a collaborative work culture that prioritises safety and security while offering opportunities for professional growth and meaningful impact in the community. Working in this role not only allows you to make a difference but also provides a unique chance to contribute to the rehabilitation and resettlement of individuals in a dynamic environment.
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