General Information
Descriptions & requirements
Overview of the job
• This is a trainer role, based within MoJ People & Capability - Prison Learning Design & Delivery Team.
• The job holder will be responsible for delivery of approved training to HMPPS and external customers and is integral to delivering high quality provision and consistent standards of learning across training delivery. They will contribute to the associated development of new and existing products and resources.
• This is a regionally/nationally based position.
• If this is for a Foundation Training role, there is a requirement for you to be currently serving as an Operational Prison Officer Band 3 to 5.
• If this is for a Foundation Training role, including the delivery of Use of Force, the relevant instructor qualifications must be held and in date.
• If the postholder has previously completed a secondment with PLD&D, they may be subject to dual workplace arrangements. This will be thoroughly explored with the MOJ tax centre of expertise and Deputy Director. Tax implications will be communicated to the individual at the offer stage if applicable.
Summary
• This is a Band 5 role either within Operational Training or
Foundation Training, with no line management responsibilities.
• The purpose of this role is to deliver a range of learning services that build workforce capability in line with the strategic training
plan objectives and ensure that all quality assurance procedures and requirements are met.
• Working alongside PLD&D colleagues and Awarding Bodies where applicable, the job holder will ensure that they deliver a standardised high-quality learning offer.
• The jobholder will be responsible for assessing the capability of learners through approved processes and be accountable for ensuring they work collaboratively and appropriately within the PLD&D Operating Model providing products and services.
• The job holder is responsible for the delivery of and contribution to the design of innovative learning products, embedding and evidencing best practice to promote continuous improvement and development of people capability.
• The jobholder will undertake compliance activities in line with the PLD&D Quality Strategy to evidence the delivery of a learner centric experience. They will be responsible for ensuring that their delivery of training adheres to the requirements of the robust internal and external (where applicable) quality assurance processes, evidencing effective and impactful delivery.
• The job holder is responsible for maintaining their own professional development activities, to build their knowledge and skills, in order to contribute to an innovative, modern learning delivery experience.
• The individual is required to work collaboratively with colleagues across PLD&D. They will be expected to make decisions within
the defined limits of existing policies, procedures and processes, referring up to the Line Manager as required.
• They will be encouraged to offer workable solutions to ensure the smooth delivery of training.
• They will have a direct impact on the performance of their area of the organisation through their delivery role and their specialist knowledge and expertise.
• They will have influence on improving delivery output, raising the quality of service, building the capability of learners and enhancing organisational credibility.
Responsibilities, Activities and Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
• Deliver a portfolio of business specific training programmes in accordance with the delivery schedule, embracing innovative delivery modes and methodologies and creating the best learner centric experience.
• Continual assessment of the impact of learning on an individual’s knowledge, skills and behaviours using specified criteria (including those identified by relevant Awarding Bodies), through formative and summative methodologies, ensuring that these, are at all times fair, objective and evidence based.
• Create an effective and engaging learning environment in which individuals feel safe, supported and encouraged.
• Ensure that the needs of individual learners are met by embedding diversity and inclusion considerations throughout all aspects of training delivery.
• Manage the pastoral needs of learners through support and signposting protocols.
• Produce, adhere to and update schedule of learning and lesson plans to evidence planning, assessment, achievement of learning outcomes and evaluation.
• Responsible for recording, and reporting on an individual’s performance, development and attendance, completing end of course paperwork as appropriate.
• Actively contribute to the quality assurance strategy and evaluation of training delivery, supporting the continuous improvement of the PLD&D learning offer.
• Responsible for updating training databases and learning management systems as required.
• Responsible for maintaining and recording their own professional development activities including self-reflection.
• Responsive to developmental feedback and other learning opportunities.
• Maintain operational and specialist subject knowledge, including both legislation and MOJ / HMPPS policies.
• Maintain operational status by undertaking mandatory requirements with prescribed timeframes, for example Use of Force and RPE.
• Contribute to the development of learning products, working collaboratively with PLD&D colleagues and stakeholders as required.
• Responsible for personal compliance to all
PLD&D/HMPPS/MOJ (where applicable) policies and protocols including the accurate and timely completion of all relevant administrative requirements.
Leadership and Management
Collaborative working – working across functional and organisational boundaries, representing PLD&D professionally and consistently. Management of resources – be mindful of how you use resources, always ensuring best value for money and efficient use.
Act as a role model displaying behaviours in accordance with the PLD&D/MoJ values and behaviours.
Actively encourage and support all colleagues. Continually develop yourself through CPD.
PLD&D Operating Model
To achieve the PLD&D Vision, an overarching strategy will include setting and implementing the direction for design and digital learning, governance and assurance, continuous improvement, enablement and
delivery of learning. All PLD&D staff members are expected to contribute appropriately to the successful delivery of the strategy. Challenge conventional ways of thinking; promote the PLD&D operating model and new ways of working and encourage a culture of learning and continuous development across the organisation. PLD&D is committed to delivering a high-quality learning service and expects all staff to strive for excellence in their function.
Values
Proactively promote and model the values and behaviours and embed the organisational mission and vision of PLD&D.
Support the wellbeing of our PLD&D family by making it a priority, ensuring that wellbeing is at the forefront of our conversations and interactions.
General
The duties/responsibilities listed are not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
Behaviours
• Communicating and Influencing
• Managing a Quality Service
• Developing Self and Others
• Working Together
• Making Effective Decisions
Essential Experience
• Strong organisational, planning, time management skills.
• Excellent communication, presentation and public speaking skills.
• Customer focused approach to service delivery.
• Proficient in relevant MS-Office Applications.
• A driving license is desirable; however, applications from candidates who are confident they can travel to delivery venues using public transport will also be considered.
Technical Requirements
• Formal training qualifications are desirable but not essential
• The individual must be prepared to work towards obtaining the relevant qualifications for the role if applicable.
Ability
• Written English
• Spoken English
• IT Skills
Hours of Work (Unsocial Hours) Allowances
Training is delivered Monday-Friday (including Bank Holidays) and may require working unsociable hours. All applicable HMPPS allowances will remain in place.
ADDITIONAL INFORMATION
Please Note: Applications will only be accepted from the establishments listed below that sit within London Region:
HMP Brixton
HMP YOI High Down
HMP YOI Isis
HMP YOI Pentonville
HMP Wandsworth
HMP Wormwood Scrubs
HMP Belmarsh
HMP YOI Downview
Delivery roles in Prison Learning Design and Delivery:
Prison Learning Design and Delivery (PLD) has two distinct delivery areas, and it is important that applicants understand the difference when applying:
Foundation Training
Foundation Training focuses on new Prison Officers joining HMPPS. Trainers in this area deliver the core skills, knowledge, and professional behaviours that prepare new staff for frontline operational duties.
Operational Training
Operational Training roles focus on delivering specialist, role specific learning to staff who are already working within HMPPS, across a wide range of grades and functions.‑
Operational Training covers a broad portfolio of subjects, such as:
- Incident Management
- Intelligence and Security
- Offender Management and Case Administration
- Safer Custody and Support Skills
- Specialist operational roles (e.g. ViSOR, Search Teams, Emergency Response, Sentence Calculations)
Training is delivered through a mix of classroom-based learning, practical scenarios, and skills- based workshops. Trainers support professional development across the service, helping staff maintain and enhance their operational capability
What This Means for Applicants
- These posts are Foundation Training roles.
- You will be training new prison officers in Foundation training.
- Due to the travel requirements of the role, a full UK driving licence is desirable.
Application Process
The first stage of the recruitment process involves completing an application form. You’ll need to enter important personal details, including current employment and qualifications/training information. We use these to check you’re eligible for the specific trainer vacancy you have applied to.
We’ll also assess you against a range of behaviours required for the trainer role using the Civil Service Success Profiles framework
You’ll be asked to complete 3 behaviour-based questions.
Developing Self and Others
Working Together
Communicating and Influencing
There’s a 250 word limit for each question, so you may find it helpful to draft your responses in a Word document before putting your final answers into your application form.
Reasonable adjustments
If you need a change to be made so that you can make your application, please refer to the job advert for contact information.
Please let us know within your application form if you think you may need reasonable adjustments further on in the recruitment process.
Interview Stage
If your application is successful, we’ll invite you to attend an interview stage. This stage will test to see if you have the abilities, behaviours and strengths we’re looking for in a trainer.
The interview stage will involve:
• an interview
• a microteach
Interview
You’ll complete a blended interview where you can tell us about your past experiences, abilities, and achievements, and we can find out what motivates and energises you.
Assessment Criteria: Managing a Quality Service, Developing Self and Others, Working Together, Making Effective Decisions, Strengths, Spoken English, IT Skills
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.
If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.
The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment.
Benefits
Annual Leave
-The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.
Bank, Public and Privilege Holidays
-You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment
Pension
-The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.
Work Life Balance
HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ
Season Ticket Advance
-After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work
Childcare Vouchers
For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers
Training
HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes
-There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts
-All staff receive security and diversity training and an individual induction programme into their new roles
Eligibility
-All candidates are subject to security and identity checks prior to taking up post
-All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS
-All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
- To Transformative Business Services (0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk);
- To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
- To the Civil Service Commission (details available here)
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.
For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.
Diversity & Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
Civil Service Nationality Rules
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
Reserve list
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.
If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Please quote the job reference
HMPPS
If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Please quote the job reference 21875
Unsociable Hours
This role requires regularly working unpredictable and unsocial hours and be on call to attend their place of work at anytime. A 20% payment will be paid in addition to your basic pay to recognise this. Unsocial hours are those hours outside 0700 - 1900hrs Monday to Friday and include working evening, nights, weekends and Bank / Public holidays.
Job Description Attachment
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Band 5 - 2183 Trainer JD v5.2 (updated May 2026) (002).pdf (Job Description Attachment)
Application form stage assessments
Interview stage assessments
Other Assessments
Use of Artificial Intelligence (Al)
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
21875 - Trainer in London employer: Ministry of Justice
The Ministry of Justice is an exceptional employer, dedicated to transforming lives through education and vocational training. With a strong emphasis on supportive relationships and personal development, employees benefit from a collaborative work culture that prioritises safety and security while offering opportunities for professional growth and meaningful impact in the community. Working in this role not only allows you to make a difference but also provides a unique chance to contribute to the rehabilitation and resettlement of individuals in a dynamic environment.