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- Tasks: Support probation teams and ensure efficient processes to keep the public safe.
- Company: Join the Probation Service and build a rewarding career.
- Benefits: Starting salary of £24,549 with annual pay progression and Civil Service benefits.
- Other info: Open to all qualified applicants with various nationality options.
- Why this job: Make a real difference in people's lives while developing your professional skills.
- Qualifications: Empathetic, organised individuals with strong communication skills are encouraged to apply.
The predicted salary is between 24549 - 24549 £ per year.
Case Administrators play a vital support role in probation teams, helping to keep the public safe. The role offers the chance to build a rewarding professional career within the Probation Service. Starting salary will be £24,549, with annual pay progression through a Competency Based Framework (CBF). New entrants are expected to join on the minimum of the pay band. Pay band ranges are increased annually in line with Civil Service Pay guidance.
Responsibilities
- Support probation staff to work with people on probation.
- Ensure all processes run efficiently and that systems are maintained properly.
- Collate and prepare probation information for case files.
- Handle enquiries from colleagues, agencies and people on probation in a busy environment.
- Work within a variety of settings, including Probation Delivery Units, courts and prisons.
Qualifications
- We look for empathetic, patient, and organised individuals with strong communication skills.
- Relevant experience in administrative support or probation services is an asset.
- Right to work in the UK is required.
- This role is not eligible for a new Skilled Worker visa after 22 July 2025, except for those who have held a Skilled Worker visa prior to that date.
Equal Opportunity Statement
This job is open to all qualified applicants, including nationalities as follows:
- UK nationals
- Nationals of the Republic of Ireland
- Nationals of Commonwealth countries who have the right to work in the UK
- Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Programmes Case Administrator - Liverpool South employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programmes Case Administrator - Liverpool South
✨Tip Number 1
Network like a pro! Reach out to current or former Case Administrators on LinkedIn or at local events. They can give you the inside scoop on what it’s really like and might even refer you for the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to probation services. Think about how your skills in organisation and communication can shine through in your answers.
✨Tip Number 3
Show your passion for helping others! In your conversations, whether in interviews or networking, highlight your empathy and patience—qualities that are key for a Case Administrator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Programmes Case Administrator - Liverpool South
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Case Administrator. We want to see how you can support probation staff and manage processes efficiently!
Showcase Your Communication Skills: Since strong communication is key in this role, don’t forget to demonstrate your ability to handle enquiries and collaborate with colleagues. Use examples from your past experiences to illustrate this!
Be Organised and Detail-Oriented: As a Case Administrator, being organised is crucial. Make sure your application reflects your attention to detail and ability to manage multiple tasks effectively. We love seeing candidates who can keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Ministry of Justice
✨Know Your Role
Familiarise yourself with the responsibilities of a Case Administrator. Understand how your role supports probation staff and contributes to public safety. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Skills
Highlight your organisational and communication skills during the interview. Prepare examples from your past experiences where you've successfully managed administrative tasks or handled enquiries in a busy environment. This will demonstrate your suitability for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and empathy. Think about situations where you've had to deal with challenging circumstances, especially in administrative roles or support services, and be ready to discuss how you handled them.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the team dynamics, training opportunities, and career progression within the Probation Service. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.