At a Glance
- Tasks: Manage fraud prevention workflows and support the team in delivering effective fraud prevention activities.
- Company: Join the Legal Aid Agency, a key player in ensuring justice for all.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on continuous improvement and collaboration.
- Why this job: Make a real difference in fraud prevention while developing valuable skills.
- Qualifications: Existing Civil Servant or accredited NDPB employee; strong organisational skills required.
The predicted salary is between 28350 - 34650 £ per year.
This vacancy is only available to existing Civil Servant employees and employees of accredited non-departmental public bodies (NDPBs). Please review the "Eligibility" section before you apply.
General Information
- Working Pattern: Full Time, Part Time, Part Time/Job Share, Flexible Working
- Location: Liverpool, Nottingham
- Region: East Midlands, North West
- Closing Date: 11-Sep-2026
- Post Type: Permanent
- EO Number of jobs available: 1
- Reserve List: 12 Months
- Job ID: 21476
Contract Type: Permanent
Salary range: Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location.
Important information for candidates choosing the Liverpool office: If you are successful and choose to be based in our Liverpool office, you will be required to complete Counter Terrorist Check (CTC) clearance in addition to our standard pre-employment checks. To obtain CTC clearance, you must meet the current National Security Vetting residency requirements. Under Central Government policy, applicants must normally have been resident in the UK for the last 3 years to be eligible for this level of clearance. Please consider this requirement carefully when applying if Liverpool is your preferred location.
If you are applying for a part time role, please note that to meet business demands we need cover for a minimum of 30 hours and to cover 4 days of the week.
To meet legal requirements, if you are between the ages 16-18 and you are a successful candidate, you will be required to complete an apprenticeship after your initial on the job training.
The Legal Aid Agency
We are an executive agency of the Ministry of Justice (MoJ). We are responsible for operationally administering the legal aid fund to provide criminal and civil legal aid advice to people in England and Wales. Our people are at the heart of achieving excellence. Employing around 1,200 colleagues across England and Wales, we feel proud to have some of the best People Survey results in the Civil Service.
Corporate Services and Assurance
Corporate Services and Assurance provide the governance framework for the Legal Aid Agency. This includes fund spend assurance, counter-fraud, information security, health and safety, corporate risk, and other governance functions.
Integrated Fraud & Error Department (IFED)
IFED’s role is to monitor Legal Aid fund spend, protect it from error and fraud, and provide the Agency with insights into reducing error and fraud.
Job Summary
The Duty Officer (Fraud Prevention) supports the effective delivery of fraud prevention activity within the Legal Aid Agency’s Integrated Fraud & Error Department (IFED). The role is responsible for helping to manage fraud prevention workflows through the IFED Duty Office, maintaining accurate records and audit trails, coordinating activity with colleagues and stakeholders, and providing management information to support the Fraud Prevention team. The Duty Office is a multi-skilled team supporting a range of IFED functions. Although this role has lead responsibility for fraud prevention activity within the Duty Office, the successful candidate will also learn other Duty Office responsibilities and share their fraud prevention knowledge with colleagues to support team resilience. The role reports to the HEO Duty Office Manager and works closely with Fraud Prevention Senior Officers.
Key Responsibilities:
Workflow management:
- Manage fraud prevention work received through the Duty Office, including the Fraud Prevention inbox record, track and progress work accurately and in line with agreed procedures.
- Maintain clear and complete records and audit trails.
- Monitor fraud risk assessments, advisory work, methodology activity and other fraud prevention workflows.
- Identify overdue, urgent or incomplete work and take appropriate action or elevate it when required.
- Support data retention and destruction requirements.
Governance and reporting:
- Support the administration of Functional Standard compliance activity.
- Coordinate evidence, actions and progress updates.
- Support the preparation of Consolidated Data Returns and other management information.
- Provide accurate workflow statistics and information to Senior Officers.
- Help ensure fraud prevention records and processes are maintained in line with agreed procedures.
You will:
- Communicate clearly and professionally with colleagues and stakeholders.
- Provide updates and respond to routine enquiries.
- Coordinate meetings, reviews and other fraud prevention activity where required.
- Ensure relevant information is shared with the right people at the right time.
Improving ways of working:
- Identify practical opportunities to improve processes, systems and reporting.
- Make reasoned suggestions for improvements.
- Support the implementation of agreed changes.
- Contribute to improving the quality and efficiency of Duty Office services.
Duty Officer (Fraud Prevention) - Legal Aid Agency in Liverpool employer: Ministry of Justice
The Ministry of Justice is an exceptional employer, dedicated to transforming lives through education and vocational training. With a strong emphasis on supportive relationships and personal development, employees benefit from a collaborative work culture that prioritises safety and security while offering opportunities for professional growth and meaningful impact in the community. Working in this role not only allows you to make a difference but also provides a unique chance to contribute to the rehabilitation and resettlement of individuals in a dynamic environment.
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We think this is how you could land Duty Officer (Fraud Prevention) - Legal Aid Agency in Liverpool
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We think you need these skills to ace Duty Officer (Fraud Prevention) - Legal Aid Agency in Liverpool
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
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How to prepare for a job interview at Ministry of Justice
✨Get to Know Public Sector Values
Before your interview with Ministry of Justice, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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