At a Glance
- Tasks: Support probation teams and manage administrative tasks to help people turn their lives around.
- Company: Join the Ministry of Justice and make a difference in your community.
- Benefits: Enjoy 25 days annual leave, flexible working, and a solid pension scheme.
- Other info: Hybrid working options available with excellent training and development opportunities.
- Why this job: Be part of a vital role that contributes to public safety and personal transformation.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 24549 - 24549 £ per year.
Case Administrators play a vital support role in probation teams, helping to keep the public safe and giving people the chance to turn their lives around. Starting salary is £24,549, with annual pay progression through the Competency Based Framework (CBF), which may increase your pay as your competence grows.
Overview of the role
You will be based in a variety of settings, including Probation Delivery Units (PDU), courts, prisons and other community locations across the region. The role involves supporting probation staff to work with people on probation and ensuring day‑to‑day administrative tasks run efficiently.
Responsibilities
- Ensure all processes run efficiently and systems are maintained properly.
- Collate and prepare probation information for case files.
- Use strong communication skills to handle enquiries from colleagues, agencies and people on probation in a busy environment.
Settings
- Accredited Programmes, Structured Interventions & Attendance Centres
- Community Integration and Contracts
- Courts
- Integrated Offender Management
- Performance & Quality
- Personality Disorder Projects
- Prisons
- Public Protection (Custody)
- Public Protection (Community)
- The Homeless Prevention Taskforce
- Unpaid Work (community payback)
Working Arrangements & Benefits
The MoJ offers hybrid working arrangements where business need allows. Standard full‑time working hours are 37 hours per week, excluding unpaid breaks. HMPPS welcomes part‑time, flexible and job sharing working patterns, where they meet the demands of the role and business needs.
Benefits include:
- Annual leave of 25 days on appointment (increasing to 30 days after five years’ service, plus public holidays). Leave for part‑time and job-share posts will be calculated on a pro‑rata basis.
- Pension: National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).
- Training and development opportunities offered by the Ministry of Justice.
- Family friendly policies: reduced hours, job sharing, flexible benefits such as voluntary benefits or retail vouchers.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Equality, Diversity & Eligibility
The Probation Service is committed to providing equal opportunities and meeting civil service nationality and right‑to‑work requirements. You must have the right to work in the UK and in the Civil Service. The role is open to UK nationals, nationals of the Republic of Ireland, Commonwealth countries with the right to work in the UK, EU/Swiss/Norway/Isle of Man/Liechtenstein nationals with settled or pre‑settled status, and certain other groups eligible under the EUSS or with suitable leave to remain.
Case Administrator - Courts - Merseyside in Liverpool employer: Ministry of Justice
The Ministry of Justice is an exceptional employer, offering a supportive work environment for Case Administrators in Merseyside. With a strong focus on employee development through the Competency Based Framework, generous annual leave, and flexible working arrangements, we prioritise work-life balance and career growth. Our commitment to equality and diversity ensures that all employees feel valued and included, making it a rewarding place to contribute to public safety and rehabilitation.
StudySmarter Expert Advice🤫
We think this is how you could land Case Administrator - Courts - Merseyside in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the probation field or related areas. Attend local events or online webinars to connect with professionals who can give you insights and possibly refer you for roles.
✨Tip Number 2
Prepare for interviews by practising common questions related to case administration. Think about scenarios where you've demonstrated strong communication skills or handled busy environments effectively.
✨Tip Number 3
Show your passion for helping others! In your conversations, highlight your commitment to supporting individuals on probation and how you can contribute to their rehabilitation journey.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and you’re considered for the role. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Case Administrator - Courts - Merseyside in Liverpool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Case Administrator. We want to see how you can support probation teams and contribute to keeping the public safe.
Show Off Your Communication Skills:Since strong communication is key in this role, don’t forget to showcase your ability to handle enquiries effectively. Use examples from your past experiences where you’ve successfully communicated in busy environments.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications quickly.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ministry of Justice
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Case Administrator. Familiarise yourself with the key tasks like collating probation information and supporting probation staff. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since strong communication is crucial in this role, prepare examples of how you've effectively handled enquiries or worked in busy environments. Think about times when you’ve had to communicate complex information clearly, as this will resonate well with the interviewers.
✨Highlight Your Organisational Skills
As a Case Administrator, you'll need to ensure processes run smoothly. Be ready to discuss your organisational strategies and any tools you use to keep track of tasks. Mention specific instances where your organisational skills made a difference in your previous roles.
✨Emphasise Your Commitment to Public Safety
This role plays a vital part in keeping the public safe. Share your understanding of the importance of rehabilitation and how you can contribute to this mission. Showing that you care about making a positive impact will set you apart from other candidates.
