Digital Learning Design and Delivery Officer in Leeds

The Digital Learning Design and Delivery Officer will play a key role in designing and delivering digital skills training and developing digital learning resources for Judicial Office Holders. The postholder will help build digital confidence in day‑to‑day digital working and new and emerging technologies, including AI‑enabled tools. The role can be based in London, Leeds or Loughborough and requires travel across England and Wales to support training delivery and wider business need.

Responsibilities

• Design, develop, deliver and maintain digital skills training interventions and resources for Judicial Office Holders, using a blend of online, face‑to‑face and self‑directed learning approaches.
• Facilitate engaging digital skills sessions, webinars, demonstrations and workshops for a range of judicial audiences, adapting delivery style to different levels of confidence and experience.
• Develop digital learning resources to support training delivery, including presentations, guidance materials, e‑learning content and other digital assets.
• Work with Course Directors, Training Leads, IT Liaison Judges, senior judiciary, HMCTS and Judicial Office colleagues to identify learning needs, agree priorities and ensure training products meet user needs.
• Support Judicial Office Holders to build confidence in new and emerging technologies, including AI‑enabled tools, by translating complex digital concepts into clear, practical learning.
• Ensure all learning products and delivery methods meet accessibility requirements and reflect good practice in inclusive digital learning design.
• Contribute flexibly to wider Digital Learning Service activity, including filming, editing and the development of digital resources for other training areas where required.
• Manage competing priorities and respond effectively to urgent training requirements, keeping stakeholders informed of progress, risks and timescales.
• Keep up to date with developments in digital learning practice and emerging technologies and contribute ideas for continuous improvement.

Hybrid Working

Eligible for hybrid working. The minimum requirement for time spent at the base location is 60%, subject to business requirements.

Experience & Qualifications

• Experience of designing and delivering digital skills training and learning resources in online and face‑to‑face environments.
• Confidence in delivering training, demonstrations or presentations to groups and explaining digital concepts clearly to non‑specialist audiences.
• High level of digital literacy and confidence using a range of digital tools to support learning and collaboration, for example Microsoft 365 and Teams.
• Ability to support users to build confidence in digital working and adapt to new and emerging technologies, including AI‑enabled tools.
• Ability to develop clear, engaging and accessible digital learning materials and resources.
• Strong stakeholder engagement and influencing skills, with the ability to build effective working relationships with a wide range of colleagues and senior stakeholders.
• Ability to manage competing demands, work at pace and maintain quality when priorities change.
• Ability to work collaboratively across teams and contribute flexibly to wider service priorities.
• Understanding of accessibility and inclusive practice in digital learning and training delivery.

Desirable Skills

• Experience of creating e‑learning content using authoring tools such as Articulate Rise or similar.
• Experience of designing or delivering learning relating to Microsoft 365, Copilot Chat or other AI‑enabled tools.
• Experience of filming, editing or supporting video and digital content production using tools such as Final Cut Pro or similar.
• Understanding of adult learning principles and how to apply them in digital skills training.
• Experience of working with Judicial Office Holders or knowledge of the judiciary or wider justice system.

Behavioural Competencies

• Communicating and Influencing
• Delivering at Pace
• Working Together
• Managing a Quality Service

Benefits

• Annual leave: 25 days on appointment, increasing to 30 days after five years’ service; includes public holidays and a privilege day.
• Pension: choice of the Civil Service pension schemes.
• Training and development opportunities available throughout the Civil Service.
• Access to employee‑run networks that provide support and enable the views of minority groups to be expressed directly to senior management.
• Family‑friendly policies, including the option to work reduced hours or job share.
• Flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

Equality, Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. The Civil Service Diversity and Inclusion Strategy provides guidance on building an inclusive workplace. The Ministry of Justice is a Disability Confident employer and is committed to providing reasonable adjustments throughout the recruitment process and in the workplace.