14724 - Senior Administration Officer (Integrated Offender Management), Yorkshire and the Humber in Huddersfield

This is a permanent post but the funding is only agreed until March 2029. After this time you may be redeployed to another SAO role.

Key Responsibilities

• Provide direction to Partner Agencies and daily management information, and monthly performance reporting to enable effective management and development of the IOM Cohort.
• Establish good working relationships and effective communication links between statutory and non‑statutory Partner Agencies, building a high level of confidence and trust.
• Develop new links to Third Sector/Voluntary Agencies to expand and diversify interventions available to people on the Scheme in line with the national IOM strategy.
• Negotiate and influence partners to deliver agreed service levels effectively through coordinated working, resulting in proper management of cases and genuine results.
• Maintain knowledge of people on the Scheme, their offending behaviour, needs, motivation to change and engagement with services and provision.
• Facilitate IOM Case Review Meetings, ensuring information is circulated in advance, notes are taken and decisions communicated to all relevant partners and stakeholders.
• Liaise with partners to ensure multi‑agency assessments and risk assessments are carried out; negotiate with agencies to determine and agree risk of re‑offending.
• Have extensive knowledge of interventions available to the person on the Scheme by police, probation, housing, voluntary sector etc.
• Ensure information is shared appropriately with partners and in a timely manner using agreed protocols and in compliance with data protection.
• Support Probation IOM SPO and Police Tactical Leads to adopt a problem‑solving approach when negotiating intervention types, balancing enforcement with support, counselling and rehabilitation.
• Develop and maintain relationships between partners to focus on the specific needs of each individual case and promote the IOM National Strategy Delivery.
• Act as a point of contact for referrals to the scheme and use information to make critical decisions.
• Provide guidance to practitioners and stakeholders around referrals.
• Gather national IOM strategies and best practice and share this with the wider partnership.
• Scope and identify persons who may be suitable for adoption onto the scheme in line with current criteria.
• Research and process referral applications received for consideration onto the cohort.
• Maintain records and share information; update police and probation systems including Delius, IDIOM and other relevant systems.
• Support collection and presentation of performance management data to ascertain local IOM practices are meeting needs of service users and stakeholders, and improve quality and availability.
• Be fully cognisant of relevant Partnership action plans.
• Manage and maintain computer systems in accordance with Data Protection legislation.
• Maintain Information Sharing Agreements ensuring they are fit for purpose for IOM.
• Work with Youth Offending to best case‑manage the Young Persons IOM Scheme and assist in smooth transition from YOS to Probation where applicable.
• Use problem solving to support multi‑agency responses to community safety issues, focusing on offending and re‑offending reduction.
• Undertake activities associated with oversight and administrative management of Electronic Monitoring – Acquisitive Crime (EM‑AC).
• Use Management Reports and other sources of information to check compliance with National IOM and EM‑AC requirements.
• Liaise with prisons to facilitate the work of IOM/EM‑AC, ensuring licence conditions, dates and relevant activities are recorded on systems.

Senior Administrative Officer Specifics

• Act as an interface between Business Managers, colleagues and other partners on a wide range of issues.
• Line‑manage Receptionist, Case Administrators and other administrative staff.

Salary: Starting salary will be £26,475. The Probation Service offers the opportunity for annual pay progression.

To be successful in this role:

• You’ll love learning new things and can adapt to meet the needs of our organisation.
• You’ll be prepared to use your own initiative and enjoy working as part of a team.
• Multitasking will be second nature, ensuring tight deadlines are met.
• You’ll use Agile methodologies and promote a culture of continuous improvement.
• You will be at ease working closely with other teams collaborating across diverse business areas with a range of people.