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- Tasks: Lead operational support and management within the National Probation Service.
- Company: Join a vital public service dedicated to community safety and rehabilitation.
- Benefits: Competitive salary, professional development, and opportunities for impactful work.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in management and a passion for community service.
- Other info: Dynamic role with opportunities for career advancement and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Working at the direction of the Head of Operational Function, the post holder will be deployed to a variety of roles in order to provide strategic support.
To support the Head of LDU Cluster providing management and leadership within the National Probation Service (NPS) Local Delivery Unit (LDU). To represent the Head of LDU Cluster with external agencies/stakeholders and staff as appropriate. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. May be required to participate in out of hours on call rota.
Responsibilities, Activities & Duties
- Cluster operational lead on caseload segmentation issues such as Child Sexual Exploitation, Guns and Gangs, Integrated Offender Management etc.
- Operational support to the Head of Cluster within relevant Probation Instruction criteria and rules such as Recall, High Risk of Serious Harm Case Transfers, etc.
- Providing support to the Head of Cluster within the relevant Probation Instruction criteria and rules such as grievance, discipline, capability, complaints, etc.
- Responsible for the professional development of cluster staff.
- Responsible for developing and deploying the Cluster Training Needs Analysis.
- Ensure effective cluster employee recruitment and induction.
- Act as cluster lead for performance & quality.
- Act as cluster lead for audits and inspections.
- Operational support to the Head of Cluster in completing reviews and delivery of action plans such as Domestic Homicides, Serious Further Reviews, Serious Case Reviews, etc.
- Responsible for the management of the Business Manager and the administrative support functions within the cluster.
- Under the guidance of the Head of LDU Cluster; represent the NPS in local strategic partnerships and ensure appropriate representation within wider partnership frameworks in line with statutory responsibilities and operational policy.
- Participate in the Multi Agency Public Protection Arrangements (MAPPA) locally in conjunction with other responsible authorities including the chairing of MAPPA level 3 meetings.
- In the absence of the Head of LDU Cluster to make decisions and provide advice on the management of offenders where senior management authorisation or involvement is necessary e.g. authorising the recall of offenders to prison.
- Operational support to the Head of cluster in the management of complaints within the cluster and direct involvement in complaint resolution where necessary.
- Under the guidance of the Head of LDU Cluster to take the lead on specific divisional or cluster projects/portfolios including Equality and Diversity, Reward and Recognition, etc.
- Operational support to the Head of cluster in cluster compliance with Health and Safety legislation.
- Senior Management responsibility for estates, buildings and maintenance activities within the cluster.
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
- Carry out safeguarding children and safeguarding adult duties in accordance with the NPS statutory responsibilities and agency policies.
- Work within the aims and values of NPS and HMPPS.
The duties/responsibilities listed above describe the post at present and are not exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under job evaluation and shall be discussed in the first instance with the job holder.
13965 - Senior Operational Support Manager & Deputy Head of Resettlement - East of England in Horsham employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 13965 - Senior Operational Support Manager & Deputy Head of Resettlement - East of England in Horsham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how they align with your own. Practice common interview questions and think of examples from your past experiences that showcase your skills and achievements.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re a great fit and to remind them of your key strengths.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications all in one place!
We think you need these skills to ace 13965 - Senior Operational Support Manager & Deputy Head of Resettlement - East of England in Horsham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the responsibilities of the Senior Operational Support Manager role. We want to see how you can bring your unique skills to our team!
Showcase Your Leadership Skills: Since this role involves management and leadership, don’t forget to include examples of how you've successfully led teams or projects in the past. We love seeing candidates who can inspire and motivate others!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you on the path to joining our fantastic team!
How to prepare for a job interview at Ministry of Justice
✨Know Your Stuff
Make sure you’re well-versed in the responsibilities and duties outlined in the job description. Brush up on topics like caseload segmentation, operational support, and compliance with health and safety legislation. This will show that you understand the role and are ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Senior Operational Support Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed teams or projects, especially in high-pressure situations. This will help you stand out as a candidate who can lead effectively.
✨Engage with Stakeholders
Since the role involves representing the Head of LDU Cluster with external agencies, think about how you can showcase your experience in stakeholder engagement. Be ready to discuss how you've built relationships and collaborated with various partners in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think through potential challenges you might face in this role, such as managing complaints or handling sensitive information, and prepare your responses to demonstrate your strategic thinking.
