At a Glance
- Tasks: Support offenders on probation, manage risk, and help them reintegrate into the community.
- Company: Join a dedicated team making a difference in Herefordshire and beyond.
- Benefits: Starting salary of £28,064 with annual progression and full-time hours.
- Other info: Equal opportunity employer welcoming diverse backgrounds and experiences.
- Why this job: Make a real impact by helping individuals turn their lives around.
- Qualifications: Empathy, patience, and good communication skills are essential; no degree required.
The predicted salary is between 28064 - 28064 £ per year.
Probation Services Officer (PSO) based in Herefordshire, Shropshire and Telford. The role involves supporting offenders on probation before and after sentence, managing risk, and facilitating their successful reintegration into the community.
Key Responsibilities
- Manage a caseload of offenders, assessing and monitoring risk, progress and compliance with obligations.
- Produce clear, accurate case reports and risk assessments within tight deadlines.
- Work closely with courts, local agencies and the prison team to ensure continuous support for offenders.
- Provide practical advice on housing, employment, and other support services to enable offenders to lead lawful lives.
- Attend community meetings, case discussions and relevant court hearings as required.
- Ensure all statutory duties and service procedures are followed, maintaining professional judgement throughout.
Qualifications & Experience
- Empathy, patience and resilience – ability to work with people who have social or personal difficulties.
- Good written communication skills; must produce clear reports within set deadlines.
- Experience of working with people from diverse backgrounds is highly valued.
- No degree is required; personal qualities and relevant experience are the priority.
Working Pattern & Salary
- Full-time, 37 hours per week (9:00‑17:00 Monday‑Friday; some duties may require working until 19:00 one night per week).
- Starting salary of £28,064, with annual progression via the Competency Based Framework (CBF) and alignment to Civil Service pay guidance.
Equal Opportunity & Nationality Rules
We are an equal opportunity employer – all qualified applicants will be considered for employment regardless of gender, age, disability, race, religion, sexual orientation or any other protected characteristic. The role is open to UK nationals, Republic of Ireland nationals, Commonwealth nationals with a right to work in the UK, EU/EEA nationals with settled or pre‑settled status, and Turkish nationals with the required rights to work. Applicants must have the right to work in the UK in accordance with Civil Service rules.
Probation Services Officer - Hereford Courts employer: Ministry of Justice
As a Probation Services Officer in Hereford, you will join a dedicated team committed to making a positive impact on the lives of offenders and the community. Our supportive work culture fosters professional growth through ongoing training and development opportunities, ensuring you can advance your career while contributing to meaningful change. With a focus on empathy and collaboration, we offer a rewarding environment where your skills can truly make a difference.
