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- Tasks: Lead operations across Mid and West Wales, ensuring efficient and customer-focused services.
- Company: Join HM Courts & Tribunals Service, dedicated to delivering justice.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while leading a dynamic team.
- Qualifications: Proven leadership experience in operations and strong communication skills.
- Other info: Exciting role with potential for career advancement in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Proud to serve. Proud to keep justice going. Our Operations Managers play a crucial role helping deliver justice and you will be accountable for day-to-day operations across Mid and West Wales. We are seeking an experienced leader able to motivate remote teams, foster strong relationships with key stakeholders and ensure our services are customer focused and efficient.
About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice.
About your role
You will be responsible for the strategic oversight of Mid and West Wales supporting your Cluster Manager to meet operational needs and deliver cluster performance objectives. You will be at the forefront of organisational change, making a real difference in how service is delivered, working in a supportive environment with a focus on continuous improvement. Leading a team of Delivery Managers to provide a consistent and customer-focused service, you’ll drive a collaborative culture across the cluster, ensure effective deployment of resources and manage an allocated budget to control delegated expenditure, ensuring efficiencies are made.
About you
You’re a resilient and positive leader who thrives on delivering effective and efficient services and enjoys working with a variety of stakeholders. You lead by example, coaching and developing your team in setting local priorities and objectives to achieve National/Regional and Area strategies and plans. You’re able to work collaboratively with other Operations Managers in the cluster to manage conflicting demands on the business and able to reprioritise local and regional goals where required.
Skills and Experience
- Proven experience in a senior operations or management role, preferably within a complex, multi-stakeholder environment.
- Strong leadership skills with a track record of leading teams through change.
- Excellent communication and influencing skills, with the ability to maintain relationships at all levels.
- Experience in budget management and resource allocation.
Additional details
If you are ready to take on a challenging and rewarding role apply today. Please refer to the job description attachment for more information. These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. The Operations Manager for Mid and West Wales may be based at any of the following locations. However, regular travel to all listed sites will be required:
- Aberystwyth Justice Centre, Y Lanfa, Trefechan, Aberystwyth, SY23 1AS
- Haverfordwest County Court and Family Court, Penffynnon, Hawthorn Rise, Haverfordwest, SA61 2AX
- Llanelli Law Courts, Town Hall Square, Llanelli, SA15 3AW
- Port Talbot Justice Centre, Harbourside Road, Port Talbot, SA13 1SB
- Swansea Civil Justice Centre, Caravella House, Quay West, Quay Parade, Swansea, SA1 1SP
Lead Criterion Statement of Suitability. A sift based on the statement of suitability may be held if a large number of applications are received.
14211 - Mid and West Wales Operations Manager in Haverfordwest employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 14211 - Mid and West Wales Operations Manager in Haverfordwest
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already working at HMCTS. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by researching common questions for Operations Managers. Think about how your experience aligns with their needs and be ready to share specific examples.
✨Tip Number 3
Show your passion for public service! During interviews, highlight why you want to make a difference in people's lives through justice. It’s all about that commitment!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace 14211 - Mid and West Wales Operations Manager in Haverfordwest
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Operations Manager. Use keywords from the job description to show that you understand what we’re looking for.
Showcase Your Leadership Skills: We want to see your leadership style! Share examples of how you've motivated teams and managed change in previous roles. This is your chance to shine a light on your ability to foster strong relationships with stakeholders.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ministry of Justice
✨Know Your Stuff
Make sure you thoroughly understand the role of an Operations Manager within HM Courts & Tribunals Service. Familiarise yourself with their mission, values, and recent changes in the justice system. This will help you demonstrate your commitment to public service and how you can contribute to delivering efficient services.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing remote teams and driving change. Think about specific situations where you've motivated your team or improved processes. This will show that you can lead by example and foster a collaborative culture.
✨Build Relationships
Since this role involves working with various stakeholders, be ready to discuss how you've successfully built and maintained relationships in previous roles. Share strategies you've used to influence others and resolve conflicts, as this will demonstrate your excellent communication skills.
✨Budget Management Know-How
Brush up on your budget management skills and be prepared to discuss your experience in resource allocation. You might be asked how you would manage an allocated budget effectively, so think of examples where you've made efficiencies or controlled expenditure in past roles.
