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For Companies At a Glance
- Tasks: Support probation staff and manage case files to help individuals turn their lives around.
- Company: Join the Probation Service, dedicated to public safety and rehabilitation.
- Benefits: Salary between £23,583 - £25,210 with a rewarding career path.
- Why this job: Make a real difference in people's lives while building a fulfilling career.
- Qualifications: Strong communication skills and basic IT proficiency required.
- Other info: Be part of a supportive team that values diverse backgrounds and experiences.
The predicted salary is between 23583 - 25210 £ per year.
Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. It’s an extraordinary role. There are many reasons to join the Probation Service. What will yours be?
About the role
This is an administrative job within the Probation Service. Helping people turn their lives around is immensely rewarding. Case administrators play a key role within the Probation Service, supporting probation staff to work with offenders.
As a Case Administrator, you will ensure:
- all processes run efficiently
- systems are maintained properly
- probation information is collated and prepared for case files
You will use your strong communication skills to handle enquiries from colleagues, agencies and offenders in a busy environment.
About you
For us, your personal qualities are just as important as your skills and experience. You should:
- be able to communicate with all kinds of individuals, including people in crisis
- be capable of thinking on your feet and comfortable working independently in a busy environment
- hold basic numeric skills
- hold good keyboard and IT skills including proficiency in MS Office Word, basic skills in Excel and an ability to use databases
About us
Our role is to support their rehabilitation and protect the public. People come from all walks of life to form one team in the Probation Service. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise. If this sounds like you, apply now.
Case Administrator in Epsom employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Administrator in Epsom
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the Probation Service on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Case Administrator.
✨Tip Number 2
Prepare for the interview by practising common questions related to communication and crisis management. We recommend role-playing with a friend to get comfortable with your responses and showcase your ability to think on your feet.
✨Tip Number 3
Show off your IT skills! Brush up on MS Office, especially Word and Excel. You might even want to create a sample case file to demonstrate your proficiency during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there, so keep checking back!
We think you need these skills to ace Case Administrator in Epsom
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Case Administrator. We want to see how you can contribute to helping people turn their lives around!
Show Off Your Communication Skills: Since you'll be dealing with a variety of individuals, it's crucial to demonstrate your strong communication abilities in your written application. Use clear and concise language to show us you can handle enquiries effectively.
Highlight Your IT Proficiency: Don’t forget to mention your keyboard and IT skills, especially your experience with MS Office and databases. We need to know you're comfortable with the tech side of things to keep our processes running smoothly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Ministry of Justice
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Case Administrator. Familiarise yourself with how the Probation Service operates and the importance of supporting probation staff. This will help you demonstrate your genuine interest in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you’ve handled enquiries or worked with individuals in crisis, as these experiences will resonate well with the interviewers.
✨Demonstrate Your IT Proficiency
Brush up on your MS Office skills, especially Word and Excel. Be ready to discuss how you've used these tools in previous jobs. If you have experience with databases, mention that too! Showing your comfort with technology will give you an edge.
✨Emphasise Your Problem-Solving Abilities
In a busy environment, thinking on your feet is crucial. Prepare to share specific examples where you’ve had to solve problems independently. This will highlight your ability to handle the demands of the role and reassure them that you can thrive under pressure.
