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- Tasks: Manage correspondence and Freedom of Information requests for the Scotland Office.
- Company: Join a collaborative team at the heart of UK Government.
- Benefits: Competitive salary, flexible working, and extensive training opportunities.
- Other info: Inclusive work environment with a commitment to diversity.
- Why this job: Make a real impact on Scotland's representation in government.
- Qualifications: Strong writing skills, attention to detail, and proficiency in digital tools.
The predicted salary is between 29303 - 31061 £ per year.
The Scotland Office supports the Secretary of State for Scotland in promoting the best interests of Scotland within a stronger United Kingdom. It ensures the people of Scotland are fully and effectively represented at the heart of the UK Government, and the UK Government’s work is seen and felt in Scotland.
The Correspondence Manager role is an excellent opportunity to work at the heart of Government and to manage correspondence on a wide range of issues concerning Scotland. The successful candidate will join a friendly, collaborative team of 12 within the Private Office and will report directly to one of the Secretary of State’s private secretaries, working closely with ministers.
Key Responsibilities- Ensure that correspondence is accurately logged, processed and tracked, managing the progression of correspondence to ensure responses are sent within departmental timescales.
- Manage the logging and processing of Freedom of Information requests to ensure responses fall within statutory deadlines, drafting responses and providing high quality advice on the handling of FOI requests.
- Manage the Scotland Office’s write round processes, working closely with private secretaries and officials to ensure Scotland Office returns are correctly processed.
- Manage the Scotland Office’s general enquiries inbox, drafting written responses to correspondence from members of the public using departmental lines.
- Monitor correspondence performance, providing regular statistics to ministers and proactively addressing challenges as they arise.
- Play a leading role in the Scotland Office’s engagement with the cross‑government correspondence network.
- Support the continuous improvement of processes within your brief, working closely with the Scotland Office’s corporate team to integrate Artificial Intelligence into our ways of working.
- Proactive and able to manage time effectively.
- Able to deliver at pace and manage multiple cases at once.
- A confident writer with a keen eye for detail.
- Confident in building positive working relationships with a wide range of teams and other Government departments.
- Excellent written English and communication skills, including accurate grammar, spelling and punctuation.
- Ability to work at pace and deliver against multiple deadlines.
- Proficiency in Google Workspace tools (or Microsoft Office), including Google Sheets and Google Docs.
- Comfortable working independently.
- Willing to work creatively to build AI into processes.
- Existing understanding or training on the Freedom of Information Act.
- Confident and skilled in the use of IT and digital tools, including AI.
This role requires Counter Terrorism Check (CTC) level clearance. Applicants must have resided in the UK for 3 years immediately prior to applying for clearance. All successful candidates must undergo a criminal record check and meet security requirements before appointment.
Benefits- Competitive salary: £29,303 – £31,061 (national) / £33,551 – £35,564 (London) depending on base location.
- Annual leave: 25 days on appointment, increasing to 30 days after five years’ service.
- Flexible working arrangements: up to 60% of working time in office; hybrid option where business need allows.
- Pay and pension scheme: Civil Service pension schemes with flexible options.
- Extensive training and development opportunities.
- Inclusive work environment with employee‑run networks and family‑friendly policies.
- Paid parental leave: paternity, adoption and maternity leave.
- Other benefits include free annual sight tests, voluntary benefits, and access to government childcare support schemes.
The role is based in either the Edinburgh site (Queen Elizabeth House) or London site (Dover House). You will be expected to spend a minimum of 60% of working time in an office; hybrid working arrangements are available where business needs allow.
EEO StatementThe Ministry of Justice is an equal opportunity employer. We strongly encourage applications from people from all backgrounds and aim to have a workforce that reflects society. The Scotland Office is committed to a diverse and inclusive community.
Nationality Requirements- UK nationals
- Nationals of the Republic of Ireland
- Nationals of Commonwealth countries with the right to work in the UK
- Nationals of the EU, Switzerland, Norway, Iceland, Liechtenstein and their family members with settled or pre‑settled status under the European Union Settlement Scheme
- Nationals of the EU, Switzerland, Norway, Iceland, Liechtenstein and their family members with valid settled or pre‑settled status
- Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for the settlement scheme on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals who have accrued the right to work in the Civil Service
For more information about this role, please contact Max Joynson – Telephone: #J-18808-Ljbffr
Correspondence, Freedom of Information, and Write Round Manager to Scotland Office Ministers in Edinburgh employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Correspondence, Freedom of Information, and Write Round Manager to Scotland Office Ministers in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the Scotland Office on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the Scotland Office's recent projects and challenges. This shows we’re genuinely interested and ready to contribute.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating how your skills match the role, especially around correspondence and FOI management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows we’re serious about joining the team!
We think you need these skills to ace Correspondence, Freedom of Information, and Write Round Manager to Scotland Office Ministers in Edinburgh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see how you can contribute to managing correspondence and FOI requests effectively!
Show Off Your Writing Skills: Since this role requires excellent written English, take the time to proofread your application. We’re looking for clarity, accuracy, and a keen eye for detail, so make every word count!
Be Proactive in Your Approach: Demonstrate your proactive nature in your application. Share examples of how you've managed multiple tasks or improved processes in previous roles. We love candidates who can think ahead and tackle challenges head-on!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at the Scotland Office.
How to prepare for a job interview at Ministry of Justice
✨Know Your Correspondence
Familiarise yourself with the types of correspondence the Scotland Office handles. Be ready to discuss how you would manage and track correspondence effectively, ensuring timely responses. Highlight any relevant experience you have in similar roles.
✨Master the Freedom of Information Act
Brush up on your knowledge of the Freedom of Information Act. Be prepared to explain how you would handle FOI requests and draft responses. Showing that you understand the legal framework will impress the interviewers.
✨Showcase Your Writing Skills
Since this role requires excellent written communication, bring examples of your writing. Whether it’s reports, emails, or other documents, demonstrate your attention to detail and ability to convey information clearly and concisely.
✨Emphasise Team Collaboration
The role involves working closely with ministers and private secretaries, so be ready to discuss your experience in collaborative environments. Share examples of how you've built positive relationships and worked effectively within a team to achieve common goals.