At a Glance
- Tasks: Lead and manage a complex operational function within a dynamic environment.
- Company: Join the Ministry of Justice, a key player in public service.
- Benefits: Enjoy a competitive salary, flexible working, and extensive training opportunities.
- Other info: Be part of a supportive team dedicated to improving public services.
- Why this job: Make a real difference in the lives of others while developing your leadership skills.
- Qualifications: Strong leadership and management experience required, with a focus on operational excellence.
General Information
- Salary: £57,398 - £63,139
- Working Pattern: Full Time
- Vacancy Approach: Internal
- Location: Durham
- Region: North East
- Closing Date: 09-Sep-2026
- Business Unit: Frankland
- Post Type: Permanent
- Civil Service Grade: SEO
- Number of jobs available: 1
- Reserve List: 12 Months
- Job ID: 21533
Descriptions & requirements
Organisation Level: Functional Management – Job holders at this level provide leadership and management of the function and as Senior Management Team members, contribute to the strategic planning and implementation of corporate activities. Job holders will be fully accountable for the delivery / performance of the function. They manage staff and resources to deliver activities within their function including medium and longer term planning. They will also manage a delegated budget, determining resources required and actively influence efficiency.
Overview: Job holders within this Group Profile will report to the Deputy Governor and be responsible for managing a function within an establishment which has been defined as complex, including management of all staff within the function. The job holder will need to ensure that they implement robust systems to manage the function, as they will often be distanced from front-line duties and will need to delegate appropriately. They will be required to robustly apply national policies in their area and draft local policies accordingly. These are operational prisoner facing roles.
Characteristics: Typical tasks associated with this Group Profile include:
- Act as the Governor's representative by chairing adjudications and taking charge of day-to-day establishment operations as Duty Governor.
- Promote Prison Service policy in all activities and behaviours e.g. promote diversity, decency, safety and reducing reoffending agendas.
- Review open Assessment Care in Custody teamwork (ACCT) as and when required in line with audit baselines.
- Provide leadership and management of the Function.
- Manage Prisoners Complaints Process within the Function.
- Responsible for ensuring all litigation claims relevant to the area have been dealt with in accordance with policy.
- Oversee the compilation and regular progress reporting of performance improvement programmes.
- Manage the appropriate authorisation of Financial Compliance Statements.
- Manage devolved budgets in accordance with the financial procedures outlined in the budget delegation.
- Ensure that the Function produces and analyses audit and establishment performance management information identifying variances and areas requiring improvements.
- Contribute to the establishment’s overall achievement of (SDIs) and standards and be accountable for the performance and delivery of targets relating to the budget; People Plan for the Function.
- Accountable for all local and national policies relating to the Function, and ensure procedures implemented are compliant, including the development of new policies.
- Contribute to the development and delivery of the medium-to long term strategic and business plan for the establishment, with overall responsibility for implementation within their Function.
- Attend relevant boards/meetings and actively contribute either as chair or team member.
- Responsible for ensuring the defined work areas and associated activities comply with Health and Safety legislation.
- Ensure all risk assessments are undertaken and staff are made aware of their personal responsibility towards Health and Safety compliance.
- Contribute to the preparation of the establishment contingency and emergency plans and ensure implementation when required.
- Ensure the effective use of staff resources and the provision of training and annual leave opportunities.
- Produce relevant reports as required and ensure that the responses to all correspondence are within agreed timescales.
- Carry out investigations and administration in relation to incidents of potential discrimination and report on findings.
- Accountable for ensuring actions arising from Standard Audit, His Majesty Inspectorate of Prisons (HMIP) Action Plans and Managing Quality of Prison Life (MQPL) surveys, including local self-audit action plans and Resettlement strategies, are delivered.
- Deliver and implement projects as directed by the Governor.
- Actively encourage staff engagement within the Function to ensure objectives are met.
Essential Skills/ Qualifications/ Accreditation/ Registration: An ability to fulfil all spoken aspects of the role with confidence through the medium of English.
Behaviours: Delivering at Pace, Leadership, Communicating and Influencing, Working Together, Managing a Quality Service, Changing and Improving, Making Effective Decisions.
Technical Requirements: Job holders must complete specific training in their specialism once they take up post.
Hours of Work and Allowances: 37 hour week. This role requires working regular unsocial hours and a payment at the current approved organisation rate will be made in addition to your basic pay to recognise this.
Additional Information: The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home.
Benefits: Annual Leave, Bank, Public and Privilege Holidays, Pension, Work Life Balance, Season Ticket Advance, Childcare Vouchers, Training.
Eligibility: All candidates are subject to security and identity checks prior to taking up post.
Working for the Civil Service: The Civil Service Code sets out the standards of behaviour expected of civil servants.
Diversity & Inclusion: The Civil Service is committed to attract, retain and invest in talent wherever it is found.
A Great Place to Work for Veterans: The initiative includes a guaranteed interview scheme to those who meet the minimum criteria.
Redeployment Interview Scheme: Civil Service departments are expected to explore redeployment opportunities before making an individual redundant.
Civil Service Nationality Rules: This job is broadly open to UK nationals, nationals of the Republic of Ireland, nationals of Commonwealth countries who have the right to work in the UK, and others as specified.
Reserve list: A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.
Contact Information: If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm).
21533 - Head of Function Complex - Operational in Durham employer: Ministry of Justice
The Ministry of Justice is an exceptional employer, dedicated to transforming lives through education and vocational training. With a strong emphasis on supportive relationships and personal development, employees benefit from a collaborative work culture that prioritises safety and security while offering opportunities for professional growth and meaningful impact in the community. Working in this role not only allows you to make a difference but also provides a unique chance to contribute to the rehabilitation and resettlement of individuals in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land 21533 - Head of Function Complex - Operational in Durham
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Ministry of Justice, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Ministry of Justice and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace 21533 - Head of Function Complex - Operational in Durham
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Ministry of Justice and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Ministry of Justice
✨Get to Know Public Sector Values
Before your interview with Ministry of Justice, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Ministry of Justice.
