Case Administrator - Yorkshire and the Humber Probation Service - Doncaster - Full Time

Case Administrator - Yorkshire and the Humber Probation Service - Doncaster - Full Time

Doncaster Full-Time 24000 - 28000 £ / year (est.) Home office (partial)
Ministry of Justice

At a Glance

  • Tasks: Support probation teams and help individuals turn their lives around.
  • Company: Join the Yorkshire and the Humber Probation Service, committed to public safety and rehabilitation.
  • Benefits: Enjoy 25 days annual leave, flexible working, and extensive training opportunities.
  • Other info: Diverse and inclusive workplace with hybrid working arrangements available.
  • Why this job: Make a real difference in people's lives while building a rewarding career.
  • Qualifications: Empathetic, patient, organised, and possess strong communication skills.

The predicted salary is between 24000 - 28000 £ per year.

Role Overview

Case Administrators play a vital support role in probation teams, helping to keep the public safe and giving people the chance to turn their lives around. This role offers the opportunity to build a rewarding professional career.

Responsibilities

  • Support probation staff to work with people on probation.
  • Ensure all processes run efficiently and systems are maintained properly.
  • Collate and prepare probation information for case files.
  • Use strong communication skills to handle enquiries from colleagues, agencies and people on probation in a busy environment.
  • Work within a variety of settings, including Accredited Programmes, Structured Interventions & Attendance Centres, Community Integration and Contracts, Courts, Integrated Offender Management, Performance & Quality, Personality Disorder Projects, Prisons, Public Protection (Custody), Public Protection (Community), The Homeless Prevention Taskforce, and Unpaid Work (community payback).

Qualifications

  • Empathetic, patient and organised.
  • Strong communication skills.
  • Right to work in the United Kingdom.

Eligibility (Nationality Rules)

  • UK nationals or nationals of the Republic of Ireland.
  • Nationals of Commonwealth countries with the right to work in the UK.
  • Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members with settled or pre‑settled status under the European Union Settlement Scheme.
  • Individuals with limited leave to remain or indefinite leave to remain eligible to apply for EUSS on or before 31 December 2020.
  • Turkish nationals and certain family members who have accrued the right to work in the Civil Service.

Diversity & Inclusion

We are an equal‑opportunity, disability confident employer and welcome applicants from all backgrounds. Reasonable adjustments can be requested within the application process.

Working Arrangements

The MoJ offers hybrid working arrangements where business need allows, combining base office, site and home work within the UK. Detailed arrangements will be discussed upon offer.

Benefits

  • Annual leave of 25 days on appointment, increasing to 30 days after five years of service, plus public holidays. Leave for part‑time and job‑share posts is pro‑rated.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.
  • National Probation Service pension under the Local Government Pension Scheme.
  • Extensive training and development opportunities.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • Employee networks that provide support and enable the views of employees from minority groups to be expressed directly to senior management.

Case Administrator - Yorkshire and the Humber Probation Service - Doncaster - Full Time employer: Ministry of Justice

The Yorkshire and the Humber Probation Service is an exceptional employer, offering a fulfilling career as a Case Administrator in Doncaster. With a strong commitment to employee development, extensive training opportunities, and a supportive work culture that values diversity and inclusion, you will play a crucial role in helping individuals turn their lives around while enjoying generous benefits such as increased annual leave and flexible working arrangements.

Ministry of Justice

Contact Details:

Ministry of Justice Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Case Administrator - Yorkshire and the Humber Probation Service - Doncaster - Full Time

Dive into Local Government Events

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We think you need these skills to ace Case Administrator - Yorkshire and the Humber Probation Service - Doncaster - Full Time

Communication Skills
Organisational Skills
Empathy
Patience
Attention to Detail
Ability to Handle Enquiries
Collation and Preparation of Information

Some tips for your application 🫡

Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.

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How to prepare for a job interview at Ministry of Justice

Get to Know Public Sector Values

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Brush Up on Regulatory Knowledge

Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.

Highlight Teamwork and Collaboration

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